Solved

an error has occurred in the script on this page - printing from IE9

Posted on 2012-03-19
15
674 Views
Last Modified: 2012-05-10
Line: 2053
char: 1
Error: Unspecified error
Code: 0
URL: res://ieframe.dll/preview.js

Do you want to continue running scripts on this page?

I had this error before and unistalled IE9 - installed IE8 and the error went away.
Microsoft will no longer let me do that - I can print from firefox with no issues
Running Windows 7
0
Comment
Question by:bkreynolds48
  • 8
  • 7
15 Comments
 
LVL 18

Expert Comment

by:hopeleonie
Comment Utility
First try this solutions in this KB's:
http://support.microsoft.com/kb/2652062/en-us (I will not recommend the Method 2)
http://support.microsoft.com/kb/973479/en-us
http://support.microsoft.com/kb/308260/en-us

If you still have the issue go with the other stepps...

Type (under run):
iexplore.exe -extoff

and press enter...

Do you have the same issue?

If yes I would reset IE.

How to:
http://support.microsoft.com/kb/923737 (you can also use the FixIt 50195)
0
 
LVL 1

Author Comment

by:bkreynolds48
Comment Utility
I had tried your solution 1 with no resolution - same error.
I tried solution 2 no resolution
I tried explore.exe -extoff  Same errors
will now try to reset IE
0
 
LVL 1

Author Comment

by:bkreynolds48
Comment Utility
I reset IE9 - same issue
0
 
LVL 18

Expert Comment

by:hopeleonie
Comment Utility
1) Please make a scan with http://driveragent.com/scan_b.php?fn=plugin
2) after this a “DriverAgent Scan Results” will display
3) Copy the “DriverAgent Scan Results” link (URL) and post it here please

Thanks,
0
 
LVL 1

Author Comment

by:bkreynolds48
Comment Utility
0
 
LVL 18

Expert Comment

by:hopeleonie
Comment Utility
Do you have a PIXMA MP530?
Is your Driver version up to date? The latest version is 1.080.

If not can you please update it?
http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp530#DriversAndSoftware
0
 
LVL 1

Author Comment

by:bkreynolds48
Comment Utility
how do I find out what version my driver is?
0
What Security Threats Are You Missing?

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

 
LVL 18

Expert Comment

by:hopeleonie
Comment Utility
0
 
LVL 1

Author Comment

by:bkreynolds48
Comment Utility
I ran the update for the canon mp530 driver but it doesn't show the driver updated in the device manager - do I have to restart the computer for it to show up?
0
 
LVL 18

Expert Comment

by:hopeleonie
Comment Utility
Because I have not heard from you for 3 days, I thought that everything is solved. I had holidays and just came back yesterday.
What driver version do you have now?
0
 
LVL 1

Author Comment

by:bkreynolds48
Comment Utility
11.2.0.1
0
 
LVL 18

Expert Comment

by:hopeleonie
Comment Utility
0
 
LVL 1

Author Comment

by:bkreynolds48
Comment Utility
how do you upgrade the firmware?
0
 
LVL 1

Author Comment

by:bkreynolds48
Comment Utility
if I  uninstall the current driver and use the cd to install the driver will I not revert back to the old driver?
0
 
LVL 18

Accepted Solution

by:
hopeleonie earned 500 total points
Comment Utility
how do you upgrade the firmware?

Check the firmware version on your MP530 first. If your firmware version is 1.080 or later, the upgrade is not important.

How to check the firmware version:

http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secureFlag=false&TIMEZONE_OFFSET=&CMD=VIEW_ARTICLE&ARTICLE_ID=22805

MP530 firmware v.1.08 upgrade procedure on Windows:

http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secureFlag=false&TIMEZONE_OFFSET=&CMD=VIEW_ARTICLE&ARTICLE_ID=22809

if I  uninstall the current driver and use the cd to install the driver will I not revert back to the old driver?

You can install the driver you downloaded. No need to install the old cd driver.
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

The use of stolen credentials is a hot commodity this year allowing threat actors to move laterally within the network in order to avoid breach detection.
This is an article about Leadership and accepting and adapting to new challenges. It focuses mostly on upgrading to Windows 10.
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now