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bkreynolds48
 asked on

an error has occurred in the script on this page - printing from IE9

Line: 2053
char: 1
Error: Unspecified error
Code: 0
URL: res://ieframe.dll/preview.js

Do you want to continue running scripts on this page?

I had this error before and unistalled IE9 - installed IE8 and the error went away.
Microsoft will no longer let me do that - I can print from firefox with no issues
Running Windows 7
Microsoft IIS Web ServerWindows OS

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Last Comment
*** Hopeleonie ***

8/22/2022 - Mon
*** Hopeleonie ***

First try this solutions in this KB's:
http://support.microsoft.com/kb/2652062/en-us (I will not recommend the Method 2)
http://support.microsoft.com/kb/973479/en-us
http://support.microsoft.com/kb/308260/en-us

If you still have the issue go with the other stepps...

Type (under run):
iexplore.exe -extoff

and press enter...

Do you have the same issue?

If yes I would reset IE.

How to:
http://support.microsoft.com/kb/923737 (you can also use the FixIt 50195)
bkreynolds48

ASKER
I had tried your solution 1 with no resolution - same error.
I tried solution 2 no resolution
I tried explore.exe -extoff  Same errors
will now try to reset IE
bkreynolds48

ASKER
I reset IE9 - same issue
Your help has saved me hundreds of hours of internet surfing.
fblack61
*** Hopeleonie ***

1) Please make a scan with http://driveragent.com/scan_b.php?fn=plugin
2) after this a “DriverAgent Scan Results” will display
3) Copy the “DriverAgent Scan Results” link (URL) and post it here please

Thanks,
bkreynolds48

ASKER
*** Hopeleonie ***

Do you have a PIXMA MP530?
Is your Driver version up to date? The latest version is 1.080.

If not can you please update it?
http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp530#DriversAndSoftware
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bkreynolds48

ASKER
how do I find out what version my driver is?
*** Hopeleonie ***

bkreynolds48

ASKER
I ran the update for the canon mp530 driver but it doesn't show the driver updated in the device manager - do I have to restart the computer for it to show up?
This is the best money I have ever spent. I cannot not tell you how many times these folks have saved my bacon. I learn so much from the contributors.
rwheeler23
*** Hopeleonie ***

Because I have not heard from you for 3 days, I thought that everything is solved. I had holidays and just came back yesterday.
What driver version do you have now?
bkreynolds48

ASKER
11.2.0.1
*** Hopeleonie ***

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bkreynolds48

ASKER
how do you upgrade the firmware?
bkreynolds48

ASKER
if I  uninstall the current driver and use the cd to install the driver will I not revert back to the old driver?
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*** Hopeleonie ***

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