Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

an error has occurred in the script on this page - printing from IE9

Posted on 2012-03-19
15
681 Views
Last Modified: 2012-05-10
Line: 2053
char: 1
Error: Unspecified error
Code: 0
URL: res://ieframe.dll/preview.js

Do you want to continue running scripts on this page?

I had this error before and unistalled IE9 - installed IE8 and the error went away.
Microsoft will no longer let me do that - I can print from firefox with no issues
Running Windows 7
0
Comment
Question by:bkreynolds48
  • 8
  • 7
15 Comments
 
LVL 19

Expert Comment

by:*** Hopeleonie ***
ID: 37738959
First try this solutions in this KB's:
http://support.microsoft.com/kb/2652062/en-us (I will not recommend the Method 2)
http://support.microsoft.com/kb/973479/en-us
http://support.microsoft.com/kb/308260/en-us

If you still have the issue go with the other stepps...

Type (under run):
iexplore.exe -extoff

and press enter...

Do you have the same issue?

If yes I would reset IE.

How to:
http://support.microsoft.com/kb/923737 (you can also use the FixIt 50195)
0
 
LVL 1

Author Comment

by:bkreynolds48
ID: 37739250
I had tried your solution 1 with no resolution - same error.
I tried solution 2 no resolution
I tried explore.exe -extoff  Same errors
will now try to reset IE
0
 
LVL 1

Author Comment

by:bkreynolds48
ID: 37739279
I reset IE9 - same issue
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 
LVL 19

Expert Comment

by:*** Hopeleonie ***
ID: 37739290
1) Please make a scan with http://driveragent.com/scan_b.php?fn=plugin
2) after this a “DriverAgent Scan Results” will display
3) Copy the “DriverAgent Scan Results” link (URL) and post it here please

Thanks,
0
 
LVL 1

Author Comment

by:bkreynolds48
ID: 37740023
0
 
LVL 19

Expert Comment

by:*** Hopeleonie ***
ID: 37741115
Do you have a PIXMA MP530?
Is your Driver version up to date? The latest version is 1.080.

If not can you please update it?
http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp530#DriversAndSoftware
0
 
LVL 1

Author Comment

by:bkreynolds48
ID: 37754993
how do I find out what version my driver is?
0
 
LVL 19

Expert Comment

by:*** Hopeleonie ***
ID: 37761500
0
 
LVL 1

Author Comment

by:bkreynolds48
ID: 37767073
I ran the update for the canon mp530 driver but it doesn't show the driver updated in the device manager - do I have to restart the computer for it to show up?
0
 
LVL 19

Expert Comment

by:*** Hopeleonie ***
ID: 37844803
Because I have not heard from you for 3 days, I thought that everything is solved. I had holidays and just came back yesterday.
What driver version do you have now?
0
 
LVL 1

Author Comment

by:bkreynolds48
ID: 37851563
11.2.0.1
0
 
LVL 19

Expert Comment

by:*** Hopeleonie ***
ID: 37878159
0
 
LVL 1

Author Comment

by:bkreynolds48
ID: 37881107
how do you upgrade the firmware?
0
 
LVL 1

Author Comment

by:bkreynolds48
ID: 37881124
if I  uninstall the current driver and use the cd to install the driver will I not revert back to the old driver?
0
 
LVL 19

Accepted Solution

by:
*** Hopeleonie *** earned 500 total points
ID: 37882246
how do you upgrade the firmware?

Check the firmware version on your MP530 first. If your firmware version is 1.080 or later, the upgrade is not important.

How to check the firmware version:

http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secureFlag=false&TIMEZONE_OFFSET=&CMD=VIEW_ARTICLE&ARTICLE_ID=22805

MP530 firmware v.1.08 upgrade procedure on Windows:

http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secureFlag=false&TIMEZONE_OFFSET=&CMD=VIEW_ARTICLE&ARTICLE_ID=22809

if I  uninstall the current driver and use the cd to install the driver will I not revert back to the old driver?

You can install the driver you downloaded. No need to install the old cd driver.
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Sometimes drives fill up and we don't know why.  If you don't understand the best way to use the tools available, you may end up being stumped as to why your drive says it's not full when you have no space left!  Here's how you can find out...
Preparing an email is something we should all take special care with – especially when the email is for somebody you may not know very well. The pressures of everyday working life stacked with a hectic office environment can make this a real challen…
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …

837 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question