• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 699
  • Last Modified:

an error has occurred in the script on this page - printing from IE9

Line: 2053
char: 1
Error: Unspecified error
Code: 0
URL: res://ieframe.dll/preview.js

Do you want to continue running scripts on this page?

I had this error before and unistalled IE9 - installed IE8 and the error went away.
Microsoft will no longer let me do that - I can print from firefox with no issues
Running Windows 7
0
bkreynolds48
Asked:
bkreynolds48
  • 8
  • 7
1 Solution
 
*** Hopeleonie ***IT ManagerCommented:
First try this solutions in this KB's:
http://support.microsoft.com/kb/2652062/en-us (I will not recommend the Method 2)
http://support.microsoft.com/kb/973479/en-us
http://support.microsoft.com/kb/308260/en-us

If you still have the issue go with the other stepps...

Type (under run):
iexplore.exe -extoff

and press enter...

Do you have the same issue?

If yes I would reset IE.

How to:
http://support.microsoft.com/kb/923737 (you can also use the FixIt 50195)
0
 
bkreynolds48Author Commented:
I had tried your solution 1 with no resolution - same error.
I tried solution 2 no resolution
I tried explore.exe -extoff  Same errors
will now try to reset IE
0
 
bkreynolds48Author Commented:
I reset IE9 - same issue
0
Cloud Class® Course: Amazon Web Services - Basic

Are you thinking about creating an Amazon Web Services account for your business? Not sure where to start? In this course you’ll get an overview of the history of AWS and take a tour of their user interface.

 
*** Hopeleonie ***IT ManagerCommented:
1) Please make a scan with http://driveragent.com/scan_b.php?fn=plugin
2) after this a “DriverAgent Scan Results” will display
3) Copy the “DriverAgent Scan Results” link (URL) and post it here please

Thanks,
0
 
*** Hopeleonie ***IT ManagerCommented:
Do you have a PIXMA MP530?
Is your Driver version up to date? The latest version is 1.080.

If not can you please update it?
http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp530#DriversAndSoftware
0
 
bkreynolds48Author Commented:
how do I find out what version my driver is?
0
 
*** Hopeleonie ***IT ManagerCommented:
0
 
bkreynolds48Author Commented:
I ran the update for the canon mp530 driver but it doesn't show the driver updated in the device manager - do I have to restart the computer for it to show up?
0
 
*** Hopeleonie ***IT ManagerCommented:
Because I have not heard from you for 3 days, I thought that everything is solved. I had holidays and just came back yesterday.
What driver version do you have now?
0
 
bkreynolds48Author Commented:
11.2.0.1
0
 
*** Hopeleonie ***IT ManagerCommented:
0
 
bkreynolds48Author Commented:
how do you upgrade the firmware?
0
 
bkreynolds48Author Commented:
if I  uninstall the current driver and use the cd to install the driver will I not revert back to the old driver?
0
 
*** Hopeleonie ***IT ManagerCommented:
how do you upgrade the firmware?

Check the firmware version on your MP530 first. If your firmware version is 1.080 or later, the upgrade is not important.

How to check the firmware version:

http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secureFlag=false&TIMEZONE_OFFSET=&CMD=VIEW_ARTICLE&ARTICLE_ID=22805

MP530 firmware v.1.08 upgrade procedure on Windows:

http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secureFlag=false&TIMEZONE_OFFSET=&CMD=VIEW_ARTICLE&ARTICLE_ID=22809

if I  uninstall the current driver and use the cd to install the driver will I not revert back to the old driver?

You can install the driver you downloaded. No need to install the old cd driver.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Cloud Class® Course: C++ 11 Fundamentals

This course will introduce you to C++ 11 and teach you about syntax fundamentals.

  • 8
  • 7
Tackle projects and never again get stuck behind a technical roadblock.
Join Now