MAPI MAIL sends RTF can it be changed to plain text!

Running on Windows Server 2003 R2 - We have a legacy MAPI mail service which emails PDF reports outbound as attachments. The emails are being bounced back from a external reciepient because of two attachments winmail.dat and winpart.dat. I understand the message is being sent in rich text format and this is the underlying cause. Is there anyway I can change this mail to plain text?

I've found this
#define MAPI_SEND_NO_RICH_INFO          ((ULONG) 0x00010000)
but not sure where or how to edit the mail formats.

Any help appreciated.
BerryGardensAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Chris BottomleySoftware Quality Lead EngineerCommented:
It would have to depend on the app and how it is sending.

If it's VBA code then given the code we can do it whereas if it's embedded in an application then your best chance is an option in the application.  Either way without more info it'll be hard to proceed.

Chris
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
BerryGardensAuthor Commented:
Apparently the mail profile setup using outlook on the same server sends the email as RTF - i changed the profile but no change.

Still under investigation, I shall report the answer when known.
0
BerryGardensAuthor Commented:
Was as you thought... embedded in the program.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Applications

From novice to tech pro — start learning today.