[2 days left] What’s wrong with your cloud strategy? Learn why multicloud solutions matter with Nimble Storage.Register Now

x
?
Solved

User name not populating

Posted on 2012-03-19
6
Medium Priority
?
279 Views
Last Modified: 2012-06-27
I have a computer that sometimes the 'User Name' list populates in the Task Manager - Processes and sometimes it doesn't. Does this indicate a problem? I am running XP Pro SP3.
0
Comment
Question by:jbcbussoft
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 30

Accepted Solution

by:
flubbster earned 1000 total points
ID: 37738914
Click Start, Run and type Services.msc
Locate Terminal Services
Does it show it is running?
If not, double-click it
Set the Startup type to Automatic, and click Apply
Click the Start button to launch the service manually.

Now check Task Manager and see if user name is populated.
0
 

Author Comment

by:jbcbussoft
ID: 37738954
The service was started but it was set on manual. I changed it to automatic. Does this indicate a problem?
0
 
LVL 30

Expert Comment

by:flubbster
ID: 37738997
Not necessarily. It should be on automatic though so it starts at boot time. If set to manual, it is supposed to start when needed, but that does not always happen.

Since the service showed as being started, does that mean that task manager was showing user names?

If so, then test it to see if that is the problem. Go back in and stop the service. Then open task manager to see if it populates. You may need to set it back to manual, or even to disabled and then reboot to see if that was the cause of your problem.

As I said, sometimes services set to manual do not always start when they are supposed to, but that does not indicate a serious problem at all. It is better to have it set to automatic to ensure it is always started.
0
VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

 

Author Comment

by:jbcbussoft
ID: 37739328
Per your suggestion I tried to disable the service but it wouldn't let me. I wouldn't even let me choose Manual. I rebooted and it took too long to shut down. I restarted several times each time taking almost 15 minutes to shutdown. I tried to set the service back to Manual again and it just sat on the Terminal Services properties page for about 10 minutes. I finally gave up and powered it off. I brought it up in safe mode and changed the service. Now it is back to a sometimes Username population but it will respond. This one may need a reload.
0
 
LVL 30

Expert Comment

by:flubbster
ID: 37739411
Yeah, sounds like there is some other underlying problem. I would suggest running a full scan for malware with MBAM if you get the chance, just to make sure that you are clean.
0
 

Author Comment

by:jbcbussoft
ID: 37739441
That was done first with MBAM, SuperAntiSpyware, & Hitman Pro 3. This one has been a pain. Thanks for the info on getting the username to populate.
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Configuring Remote Assistance for use with SCCM
This article is a collection of issues that people face from time to time and possible solutions to those issues. I hope you enjoy reading it.
As developers, we are not limited to the functions provided by the VBA language. In addition, we can call the functions that are part of the Windows operating system. These functions are part of the Windows API (Application Programming Interface). U…
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…

649 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question