troubleshooting Question

Server 2011 SBS Exchange Management Console - Cannot open

Avatar of amlydiate
amlydiate asked on
ExchangeMicrosoft IIS Web Server
3 Comments2 Solutions1393 ViewsLast Modified:
Hi All,

I've spent 2 hours trawling through EE and Google and just can't find an answer to my problem (although plenty of other people seem to have had this issue)

My client has a new-ish 2011 SBS Server running on it's own providing Exchange services to around 10 clients.  The other day we set up a new user with a new email address which wasn't tested until today when the client reported people getting bouncebacks with "no such user".  This prompted me to log on to their server and take a look in EMC to check there was a mailbox for this user.  EMC however will not open and I get the following error:

Initialization Failed

The following error occuured while attempting to connect to the specified Exchange Server 'Servername':

The attempt to connect to http://servername.domain.local/PowerShell using "Kerberos" authentication failed: Connecting to remote server failed with the following error message: The client cannot connect to the destination specified in the request. e.t.c.

Now following my troubleshooting attempts reading various Google finds I have done the following:

Downloaded and installed the EMT Troubleshooter which initially came up with "Powershell Virtual Directory M.I.A." So I then removed and added the virtual directory in powershell, wen't into IIS and checked that SSL was disabled and all authentication was set to disabled . Restarted IIS and checked EMC....same error.  Re-ran the EMT Troubleshooter but got a whole world of pain that looked more like the troubleshooter itself wasn't working rather than generating sensible answers so I've left that be.

I've gone into bindings on the Default Website in IIS and checked there is an entry for http (80) and https 447 and tried both "127.0.0.1", "All unassigned" and the actual IP address of the server against each one but nothing has changed.

I'm at my wits end now and would really appreciate some help.

It definitely feels like a problem either with the Powershell virtual directory or bindings but I'm not experienced enough to troubleshoot them..

Thanks

Adam
ASKER CERTIFIED SOLUTION
Adam Brown
Cloud Security Consultant
Join our community to see this answer!
Unlock 2 Answers and 3 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 2 Answers and 3 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros