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Using Report Center on Xenapp 5.0

I am interested in the reports in Report Center found under AMC. I am unable to peice together the requirements to access them.  I've chased Resource Manager and EdgeSight.

I have always struggled with Citrix documentation, branding, versions, and licensing.  A point in the right direction would be appreciated.

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Ayman Bakr

8/22/2022 - Mon
Ayman Bakr

Depending on what OS is your XenApp 5.0 installed, W2K3 or W2K8?

Resource Manager will be available on XenApp 5.0 W2K3 but not in the W2K8 version. This is natural as the resource manager is built upon resources available in the architectural model of Windows Server 2003.

On Windows 2008 Server version resource manager is now available through Resource Manager powered by EdgeSight.

I am not sure whether this is what you are asking for, but the following link provides the mapping between resource manager and edgesight reports:


I am on 2003.  

Is Resource Manager what I'm looking for?  Is it a module I need to install?
Ayman Bakr

No, it is not a module you need to install. But you need to walk through the following steps to configure the resource manager:

1. On one of the XenApp servers you need to configure a DSN ODBC connectivity with the EXACT name rmsummarydatabase. Note that this is case sensitive.

2. On the Advanced Configuration Management console you need to click on the resource manager node, click on the summary database tab and then click on configure button.

3. On the configuration you need to put the XenApp server name which you have configured the ODBC connectivity and change the other parameters as per your plan.

For a thorough understanding, visit this link:


Just to let you know, you can also use EdgeSight for Windows 2003 (however, you can't use resource manager summary database with Windows 2008). You need to note that EdgeSight is more powerful and provides more flexible reports. To configure edgesight you will need to install the edgesight server and install the edgesight agents on all your XenApp servers.
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1. I setup the ODBC connection to a SQL server I put together for this purpose.

2.  I cannot find the Resource Manager button.

Attached is my AMC screen.

Screen shot of AMC
Ayman Bakr

The resource manager will be available in another console - the Advanced Configuration Management console.

XenApp 5 comes with two consoles:

1. Citrix Delivery Services Console

2. Citrix Advanced Configuration Management Console

If not installed, then using your Citrix media you can install it.

I think the first problem is that I don't know what version of Citrix I'm using.  My install media says Xenapp, but it looks like it's actually Presentation Server 4.5.

Is there a way to go from here, or should I upgrade?
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Ayman Bakr

XenApp 5.0 is actually Presentation Server 4.5 with added features.

Starting from Presentation Server 4.5.6 Citrix started naming it XenApp 5.0.
So if you open Add/Remove Programs you will be able to see that the installed version is Presentation Server 4.5.x (where x is 6 or higher).

With hotfix rollup 7 installed I believe you will be having your XenApp 5 at PS version 4.5.8

I don't have any hotfixes applied.  Is it possible I need them to go from Presentation Server Console to Advanced Management Console?

Right now the only thing that seems to have configuration control is Access Management Console.
Ayman Bakr

It is just about different namings of the consoles for different versions of the presentation server/XenApp.

If you don't have the hotfixes, then you need to apply the latest critical hotfixes for the specific product you have (Check from Add/Remove Programs to determine the version - with PS 4.5.6 and higher it is a XenApp 5.0; otherwise it is a Presentation Server 4.5).

Apart from the Access Management Console, you should have the other management console (in XenApp 5.0, it is called the Advanced Configuration Management console - I am not sure but maybe previous versions corresponding to this were called just management console.) If not installed, then you will see it from the CD media and can install it from there.
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Ayman Bakr

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