Solved

Display Outage

Posted on 2012-03-19
4
403 Views
Last Modified: 2016-11-23
After logging into system, display goes off.  Only remedy is to turn system off.
System is Dell Optiplex GX270 - 5+ years old

1.  Tried different profiles - same result.
2.  Uninstalled display driver - same result after reinstall.
3.  Tried safe mode with networking - same result
4.  Safe mode only - display works OK.

Also, when this happens cannot access a shared folder of this system from other computer.

It seems like a hardware failure to me except for the fact that it works OK in safe mode only - that seems strange to me.
0
Comment
Question by:mdwhiteside
4 Comments
 
LVL 5

Expert Comment

by:rtay
ID: 37739875
Have you tried a second monitor?

Are you using a second video card when the motherboard has an onboard video card?  if so there may be a bios change for that.
0
 
LVL 28

Expert Comment

by:burrcm
ID: 37741643
Is it a twin port card? Try the other port. Often a twin port setup will start up in clone mode, then switch to one until desktop is extended to both.

Chris B
0
 

Author Comment

by:mdwhiteside
ID: 37741887
I have tried a second monitor with the same results.  I will need to purchase a video card to bypass motherboard video port.

The on board video is a single port.

One issue bothers me about the system and that is the shared folder.  It seems to me that if the problem is video only, then I should still be able to access the shared folder, but cannot.
0
 
LVL 69

Accepted Solution

by:
Callandor earned 500 total points
ID: 37742100
If it works in safe mode but not in normal mode, that is usually a driver problem, but your safe mode with networking seems to point to another problem with the network.  Try running the Knoppix CD http://www.knopper.net/knoppix/index-en.html to see if a Linux OS functions properly; if it does, the hardware is ok and you should reinstall the motherboard chipset and NIC drivers.
0

Featured Post

Better Security Awareness With Threat Intelligence

See how one of the leading financial services organizations uses Recorded Future as part of a holistic threat intelligence program to promote security awareness and proactively and efficiently identify threats.

Join & Write a Comment

Like many organizations, your foray into cloud computing may have started with an ancillary or security service, like email spam and virus protection. For some, the first or second step into the cloud was moving email off-premise. For others, a clou…
I use more than 1 computer in my office for various reasons. Multiple keyboards and mice take up more than just extra space, they make working a little more complicated. Using one mouse and keyboard for all of my computers makes life easier. This co…
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
The viewer will learn how to successfully download and install the SARDU utility on Windows 8, without downloading adware.

760 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now