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Unable to copy (IE) clipboarded picture/image to Windows 7 machine via RDP

Posted on 2012-03-19
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Last Modified: 2012-03-23
I am unable to copy pictures (ie. on local machine - right click a picture from a web site, select copy), then paste in a program on another machine that I have connected to via RDP.  

Clipboad redirection is enabled -> text copy-n-paste works.  

If in IE I right click the image, select copy.  Then open mspaint, select paste.  The again select copy from mspaint.  Now I can paste it in the RDP session.  

For some reason I cannot copy directy from IE to Windows 7 machine via RDP.

This issue does not seem to affect copying from Chrome or Firefox.  And I can copy IE picture/image to Windows XP maching via RDP.

It's only when going directly from IE to destination PC that is Windows 7.

Any ideas?
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Question by:jpgillivan
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Expert Comment

by:Raymond Peng
ID: 37740804
What version of the rdp client do you have? Have you checked for latest windows updates and service packs?
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Author Comment

by:jpgillivan
ID: 37742397
The rdp client is 6.1.7601.1754

Yes, the computers have the latest service pack and updates.

Seems to me that maybe there is some sort of setting in IE (or explorer) the is causing the issue since chrome and firefox are not affected.

I can successfully copy an image from Word to the destination machine via RDP.
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Accepted Solution

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Raymond Peng earned 500 total points
ID: 37742873
Interesting, any error messages?

Have you tried clearing your IE cache?
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Author Closing Comment

by:jpgillivan
ID: 37757810
Clearing the cache worked! (not sure why I didn't just try that)  Doesn't make sense to me why that would affect copy-n-paste.
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LVL 16

Expert Comment

by:Raymond Peng
ID: 37757963
Glad it worked out!

Ray
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