Solved

xp blue screens after error message.

Posted on 2012-03-19
6
201 Views
Last Modified: 2012-03-23
I am running  Windows XP.   After downoloading a document from a government site, I now have a problem with blue screens (not in safe mode, only in production mode).   I get a small bubble on the bottom right from the Malwarebytes icon in the startup menu saying that something is trying to access the internet.   It said the IP address once, but now I cannot get it to do it.  Right after this message comes up, I get the BSD.   I ran combofix and malwarebytes.  It removed soem Malware, but did not stop this from happening.   Any ideas how to find out what is doing this to stop it?
0
Comment
Question by:syssolut
6 Comments
 
LVL 16

Assisted Solution

by:l33tf0b
l33tf0b earned 250 total points
ID: 37739955
Since you're saying it boots fine in safe mode - there must be some service / startup config items that are running on normal startup.

start > run > msconfig

Under services tab > check hide all Microsoft services.  Disable All services and enable 5 at a time to help troubleshoot.  Also disable your startup items and make a note of anything that does not look familiar.

You may want to check the HKCU and HKLM registry keys for hklm\software\microsoft\windows\currentversion\run as well as the hkcu keys and see what's running
0
 
LVL 3

Accepted Solution

by:
IKtech earned 250 total points
ID: 37740007
I am assuming you ran malwarebytes from safe mode, however you might try safemode with networking and update the malwarebytes database before scanning.
0
 

Author Comment

by:syssolut
ID: 37740309
I did run it from safemode with networking.  And I ran updates.
0
Backup Your Microsoft Windows Server®

Backup all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

 
LVL 91

Expert Comment

by:nobus
ID: 37740965
post the minidump plse; attach as file
0
 

Expert Comment

by:anshulbhagra
ID: 37742471
Please restart the computer and press F8 once you see the manufacturer screen on the display.
Start Tapping F8 key on the keyboard, it will take you to the Advance boot options.
Over there you ne to select "Disable automatic startup on system failure".
Boot to the desktop screen next time when you get the error system will not restart automatically it will stay on the error message screen, please note down the error message.
Also you can try to install the updates version of drivers for Video and Audio.
0
 

Author Closing Comment

by:syssolut
ID: 37757099
I used both suggestions and after multiple tries, It finally was eraticated and now the computer is back to running the way itr should.   Thanks
0

Featured Post

Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Can you find a fax from a vendor you saved a decade ago in seconds? Have you ever cursed your PC under your breath during an audit because you couldn’t find the requested statement or driver history?  If you answered no to the first question or yes …
Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
Concerto provides fully managed cloud services and the expertise to provide an easy and reliable route to the cloud. Our best-in-class solutions help you address the toughest IT challenges, find new efficiencies and deliver the best application expe…
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …

919 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now