Mailbox is full prompt
Hello,
We are using cached Exchange 2007 with Outlook 2007 on Vista Ultimate.
I have a large mailbox that is used by 5 users simultaneously on 5 different computers for customer support. They all use the same domain login which is tied to the mailbox.
One computer is getting the 'mailbox full' prompt. The other 4 do not get that prompt.
There is NO quota set for this mailbox on exchange.
I have deleted the profile and created a new one on the computer that is getting this prompt.
The prompt still occurs.
I'd appreciate any assistance.
Thank You.
We are using cached Exchange 2007 with Outlook 2007 on Vista Ultimate.
I have a large mailbox that is used by 5 users simultaneously on 5 different computers for customer support. They all use the same domain login which is tied to the mailbox.
One computer is getting the 'mailbox full' prompt. The other 4 do not get that prompt.
There is NO quota set for this mailbox on exchange.
I have deleted the profile and created a new one on the computer that is getting this prompt.
The prompt still occurs.
I'd appreciate any assistance.
Thank You.
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Can you post a screen shot of this prompt?
Not really suire this is so much an outlook prompt as it may be a windows prompt.
Is it possible that this 1 user has other mailboxes added that may have a quota, Is syncing their outlook to a mobile devicel, or is using some 3rd party mailbox tool, that might be creating the prompt.
How often does this prompt occure?
If pretty regular, have the user close outlook and re-open using
start>run>outlook.exe /safe
See if they get the prompt here.
If they dont, we know the issue is add-in related
Not really suire this is so much an outlook prompt as it may be a windows prompt.
Is it possible that this 1 user has other mailboxes added that may have a quota, Is syncing their outlook to a mobile devicel, or is using some 3rd party mailbox tool, that might be creating the prompt.
How often does this prompt occure?
If pretty regular, have the user close outlook and re-open using
start>run>outlook.exe /safe
See if they get the prompt here.
If they dont, we know the issue is add-in related
Just another thought here
Have a look at this users Account in Active Directory
Are they in the same OU as all the other users?
Find they computer name in AD as well.
Check to see that their Computer is in the same OU as the other users computers
Have a look at this users Account in Active Directory
Are they in the same OU as all the other users?
Find they computer name in AD as well.
Check to see that their Computer is in the same OU as the other users computers
ASKER
Thanks again for all of your comments.
I will try and post a screen shot shortly, the user does not use a 3rd party tool or have any other mailboxes associated with Outlook. I will try it in safe mode as well.
I have verified that the user and computer are all in the same OU.
Thanks again.
I will try and post a screen shot shortly, the user does not use a 3rd party tool or have any other mailboxes associated with Outlook. I will try it in safe mode as well.
I have verified that the user and computer are all in the same OU.
Thanks again.
SOLUTION
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ASKER
Thank you all for you comments.
I am not going to spend any more time on this.
I am going to chalk it up to Vista not liking the way that they are using Exchange.
I am not going to spend any more time on this.
I am going to chalk it up to Vista not liking the way that they are using Exchange.
ASKER
The computers are 32 bit, the prompt is a pop up within outlook.
They are all using cached exchange mode.
I deleted the .ost file and reopened outlook to recreate the .ost file.
I have upgraded the computer with the latest updates.
The mailbox is 100 gb, i know that it is crazy we are working to get it down.
The alert occurs when the mailbox reaches 19 gbs.
The problem remains that no other computer receives this alert except for one.
Any other replies would be appreciated.
Thanks.