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Backup Exec 2010 R3 AOFO failure warning on NAS

Posted on 2012-03-19
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Last Modified: 2012-04-16
We need to copy data from a NAS to tape via Symantec Backup Exec 2010 R3 software.
The job is completed with exceptions. It said cannot find remote agent from the NAS and AOFO(Advanced Open File Option) initialize failed.

The job status icon shown a yellow exclamation mark now. I want to make it a green check mark.

Since all data are backup success. Is it possible to make the Backup Exec software to ignore that specific warning and make the final job status icon be green check mark?

Many thanks.
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Question by:dickchan
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Expert Comment

by:Syed_M_Usman
ID: 37741028
look like remote agent not installed properly or License is not availible in BE server...
you can uncheck Advanced Open File Option, Double click on job and uncheck Advanced Open File Option Advanced Open File Option
you can also install BE agent on target server + add key in your BE server with Advanced Open File Option....
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Author Comment

by:dickchan
ID: 37745507
Unfortunately, I cannot install remote agent to the NAS, it is the network storage embedded with a linux base console.

Because the backup job need to use AOFO to backup file server(may contains opening file during backup) and System State, i want to keep AOFO options for that.

Any specific actions should i take for handle Network Storage Device backup?
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Syed_M_Usman earned 500 total points
ID: 37745823
if you are uisng data to backup on NAS, you can look below
http://www.symantec.com/business/support/index?page=content&id=TECH14963

if you are uisng data to backup from NAS, you may need to add agent in your media server...read the solution thread
http://www.symantec.com/connect/forums/backup-exec-backup-nas-network-drive
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