Solved

Crystal Reports 11.5 (R2) Chart not displayed in Report Viewer with VB6 app

Posted on 2012-03-19
5
1,189 Views
Last Modified: 2012-04-09
We have an existing VB6 app that has been deployed successfully over the years to various PC's. This app already displays several crystal reports in the viewer ok.
A new report was requested this time to show a chart, the report was created and tested successfully on the dev PC but when deployed for testing the chart did not show/render.
I assumed there are missing dll's on the test PC - but am not sure what they are.  
I have searched and the sscsdk80.dll and chartui.dll are there. So if anyone knows a list of definitive dlls required for deployment - please advise. This is a windows app - VB6 using CR11.5 (R2)
I have checked with SAP - no luck - just lots of similar requests.
Please post the list of dll's not a link to a website.
Thanks.
0
Comment
Question by:Side
  • 3
  • 2
5 Comments
 
LVL 100

Expert Comment

by:mlmcc
ID: 37741860
Did you install the CR XI R2 runtimes or merge modules on the test PC?

mlmcc
0
 

Author Comment

by:Side
ID: 37745000
We have a team that creates an MSI with the required DLL's based on the VB6 deployment package. They don't want to include all the runtimes/merge modules due to the size.
They only want the required dll's.
Is there a location where you can get just the runtimes for distribution? I found a link but on install it wanted a product key.
0
 

Accepted Solution

by:
Side earned 0 total points
ID: 37809620
Well, found "a" solution - not sure if it's correct or not - but I ran Dependency Walker over the app and used the profiler to check the report creation.
Then checked the dll's with errors/issues - found that although the C:\Program Files\Business Objects\Common\3.5\bin\SSCSDK80.DLL existed and was registered Dependency Walker couldn't see SSCSDK80.DLL as it expected it to be in the  C:\Program Files\<app name> folder.
So I just copied the exisiting SSCSDK80.DLL file there and the chart magically appeared.

Go figure??
0
 
LVL 100

Expert Comment

by:mlmcc
ID: 37811629
How did you try to install the runtimes?

They are meant to be installed by the installation program that has the product key.

mlmcc
0
 

Author Closing Comment

by:Side
ID: 37822809
This solution fixed the issue. So the "MSI" team will rebuild and deploy this file to both locations (C:\Program Files\Business Objects\Common\3.5\bin and C:\Program Files\<app name> folders).
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When trying to find the cause of a problem in VBA or VB6 it's often valuable to know what procedures were executed prior to the error. You can use the Call Stack for that but it is often inadequate because it may show procedures you aren't intereste…
Have you ever wanted to restrict the users input in a textbox to numbers, and while doing that make sure that they can't 'cheat' by pasting in non-numeric text? Of course you can do that with code you write yourself but it's tedious and error-prone …
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
Show developers how to use a criteria form to limit the data that appears on an Access report. It is a common requirement that users can specify the criteria for a report at runtime. The easiest way to accomplish this is using a criteria form that a…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now