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Crystal Reports 11.5 (R2) Chart not displayed in Report Viewer with VB6 app

Posted on 2012-03-19
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Last Modified: 2012-04-09
We have an existing VB6 app that has been deployed successfully over the years to various PC's. This app already displays several crystal reports in the viewer ok.
A new report was requested this time to show a chart, the report was created and tested successfully on the dev PC but when deployed for testing the chart did not show/render.
I assumed there are missing dll's on the test PC - but am not sure what they are.  
I have searched and the sscsdk80.dll and chartui.dll are there. So if anyone knows a list of definitive dlls required for deployment - please advise. This is a windows app - VB6 using CR11.5 (R2)
I have checked with SAP - no luck - just lots of similar requests.
Please post the list of dll's not a link to a website.
Thanks.
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Question by:Side
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Expert Comment

by:mlmcc
ID: 37741860
Did you install the CR XI R2 runtimes or merge modules on the test PC?

mlmcc
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Author Comment

by:Side
ID: 37745000
We have a team that creates an MSI with the required DLL's based on the VB6 deployment package. They don't want to include all the runtimes/merge modules due to the size.
They only want the required dll's.
Is there a location where you can get just the runtimes for distribution? I found a link but on install it wanted a product key.
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Accepted Solution

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Side earned 0 total points
ID: 37809620
Well, found "a" solution - not sure if it's correct or not - but I ran Dependency Walker over the app and used the profiler to check the report creation.
Then checked the dll's with errors/issues - found that although the C:\Program Files\Business Objects\Common\3.5\bin\SSCSDK80.DLL existed and was registered Dependency Walker couldn't see SSCSDK80.DLL as it expected it to be in the  C:\Program Files\<app name> folder.
So I just copied the exisiting SSCSDK80.DLL file there and the chart magically appeared.

Go figure??
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Expert Comment

by:mlmcc
ID: 37811629
How did you try to install the runtimes?

They are meant to be installed by the installation program that has the product key.

mlmcc
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Author Closing Comment

by:Side
ID: 37822809
This solution fixed the issue. So the "MSI" team will rebuild and deploy this file to both locations (C:\Program Files\Business Objects\Common\3.5\bin and C:\Program Files\<app name> folders).
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