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OTSSolutionsFlag for India

asked on

website Access problam`

Hi ,
we are Having issue Most of The time Microsoft related Sites Stop Working .
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BuggyCoder
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please be more specific regarding your problem...
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ASKER

Hi
Thanks for quick response.
I am Network Admin and there is a problem  our domain that all microsoft related sites always shows "internet explorer could not display web page"   this issue is only with domain users.

 i tried to disable DNS client on each client machine, some time its work and then stop working within 5 minutes.

we are using Sonic wall firewall(TZ170),we have defined exclusion range in our firewall ,user who using Exclusion range IP they able to access all the Microsoft Sites.but rest the faces above problem which  i already mentioned in above part.(There is no blocking available in our firewall)
hi ,
i am waiting for your response.
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David Johnson, CD
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hi below are tracert result
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\vidit.kumar>cd \

C:\>tracert www.microsoft.com

Tracing route to lb1.www.ms.akadns.net [65.55.12.249]
over a maximum of 30 hops:

  1     2 ms     1 ms     1 ms  nsg-static-001.53.71.182.airtel.in [182.71.53.1]

  2     5 ms     5 ms     4 ms  nsg-static-053.81.71.182.airtel.in [182.71.81.53
]
  3   278 ms   271 ms   271 ms  aes-static-122.36.144.59.airtel.in [59.144.36.12
2]
  4   258 ms   258 ms   266 ms  microsoft.com.any2ix.coresite.com [206.223.143.1
43]
  5   277 ms   277 ms   293 ms  xe-7-0-2-0.by2-96c-1a.ntwk.msn.net [207.46.42.17
6]
  6   304 ms   300 ms   300 ms  xe-10-0-2-0.co1-96c-1b.ntwk.msn.net [207.46.45.3
1]
  7   292 ms   285 ms   285 ms  xe-0-0-0-0.co1-96c-1a.ntwk.msn.net [207.46.33.17
8]
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.

C:\>
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\vidit.kumar>cd \

C:\>tracert www.microsoft.com

Tracing route to lb1.www.ms.akadns.net [65.55.12.249]
over a maximum of 30 hops:

  1     2 ms     1 ms     1 ms  nsg-static-001.53.71.182.airtel.in [182.71.53.1]

  2     5 ms     5 ms     4 ms  nsg-static-053.81.71.182.airtel.in [182.71.81.53
]
  3   278 ms   271 ms   271 ms  aes-static-122.36.144.59.airtel.in [59.144.36.12
2]
  4   258 ms   258 ms   266 ms  microsoft.com.any2ix.coresite.com [206.223.143.1
43]
  5   277 ms   277 ms   293 ms  xe-7-0-2-0.by2-96c-1a.ntwk.msn.net [207.46.42.17
6]
  6   304 ms   300 ms   300 ms  xe-10-0-2-0.co1-96c-1b.ntwk.msn.net [207.46.45.3
1]
  7   292 ms   285 ms   285 ms  xe-0-0-0-0.co1-96c-1a.ntwk.msn.net [207.46.33.17
8]
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.

C:\>tracert www.msdn.microsoft.com

Tracing route to www.msdn.microsoft.com [207.46.232.182]
over a maximum of 30 hops:

  1     4 ms     1 ms     1 ms  nsg-static-001.53.71.182.airtel.in [182.71.53.1]

  2     5 ms     5 ms     5 ms  nsg-static-053.81.71.182.airtel.in [182.71.81.53
]
  3   279 ms   279 ms   279 ms  aes-static-122.36.144.59.airtel.in [59.144.36.12
2]
  4   278 ms   332 ms   266 ms  microsoft.com.any2ix.coresite.com [206.223.143.1
43]
  5   285 ms   299 ms   296 ms  xe-7-0-2-0.by2-96c-1a.ntwk.msn.net [207.46.42.17
6]
  6   295 ms   297 ms   300 ms  207.46.40.135
  7   306 ms   306 ms   306 ms  ten2-4.tuk-76c-1a.ntwk.msn.net [207.46.46.9]
  8   292 ms   292 ms   292 ms  po17.tuk-65ns-mcs-1b.ntwk.msn.net [207.46.35.146
]
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.

C:\>
hi any suggesition for this question.