Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Mac Outlook 2011 changes server name from external address to internal server name

Posted on 2012-03-20
1
Medium Priority
?
529 Views
Last Modified: 2012-03-26
Hi Experts,

I have multiple Apple Macs which use Outlook 2011 which is configured to use the external exchange address (OWA) as the server name in the settings. This works fine.
Also the computers use a VPN connection to connect to the server frequently.
Every couple of days the server name changes to the internal exchange server name in Outlook. This is fine whilst a VPN connection is up but when it is disconnected Outlook can no longer connect to the server and the external address has to be manually entered.

Please can someone explain how this happens without user interaction apart from establishing a VPN connection. It does not happen every time and is completely inconsistent.
0
Comment
Question by:gfsupport
1 Comment
 
LVL 13

Accepted Solution

by:
5g6tdcv4 earned 1500 total points
ID: 37745450
Well it sounds like there are different names setup for OWA access internally and externally.
Can you run the BPA on the exchange server?
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

With so many activities to perform, Exchange administrators are always busy in organizations. If everything, including Exchange Servers, Outlook clients, and Office 365 accounts work without any issues, they can sit and relax. But unfortunately, it…
Today as you open your Outlook, you witness an error message: “Outlook is using an old copy of your Outlook Data File…”. Probably, Outlook is accessing an old OST file.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

782 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question