Solved

Mac Outlook 2011 changes server name from external address to internal server name

Posted on 2012-03-20
1
506 Views
Last Modified: 2012-03-26
Hi Experts,

I have multiple Apple Macs which use Outlook 2011 which is configured to use the external exchange address (OWA) as the server name in the settings. This works fine.
Also the computers use a VPN connection to connect to the server frequently.
Every couple of days the server name changes to the internal exchange server name in Outlook. This is fine whilst a VPN connection is up but when it is disconnected Outlook can no longer connect to the server and the external address has to be manually entered.

Please can someone explain how this happens without user interaction apart from establishing a VPN connection. It does not happen every time and is completely inconsistent.
0
Comment
Question by:gfsupport
1 Comment
 
LVL 13

Accepted Solution

by:
5g6tdcv4 earned 500 total points
ID: 37745450
Well it sounds like there are different names setup for OWA access internally and externally.
Can you run the BPA on the exchange server?
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
ASE reports it as spam 2 107
Sending mail to invalid recipient address 7 60
Data recovery for MAC 4 43
Safari Won't Go Full Screen 7 18
Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
Find out what you should include to make the best professional email signature for your organization.
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

22 Experts available now in Live!

Get 1:1 Help Now