Outlook 2003 .pst file size error message
Posted on 2012-03-20
I set up client using Google Apps to host his emails using his domain name. He would like to continue using Outlook 2003 to access his emails.
I have been moving his saved messages to his new .pst but just got this message. (I am not using the Google migration since it changes the received dates in Outlook to the migration date, unless I'm missing something?)
"The file C:\Documents and Settings - etc- ....pst has reached its maximum size. To reduce the amount of data in this file, select some items that you no longer need, and permanently delete them by pressing SHIFT+DELETE. You could also consider using the new Outlook Personal folders file (.pst ) introduced with Outlook 2003 that provides greater capacity for storing items and folders."
I thought I was using this format when I set up his new .pst?? His old .pst was larger (2.69 GB) than his current .pst (1.8 GB). I simply went to Tools – Email - “add new email”. I am using IMAP. I thought Outlook 2003 had a storage limit of 20 GB, at least with what I have read.
Your assistance is greatly appreciated. Thank you!