Solved

remoteassitance win 7

Posted on 2012-03-20
5
336 Views
Last Modified: 2012-03-28
I try remoteasistance connection to windows xp machine from win 7 machine.

I tried all possibility (googled too) But nothing helps:

firewall deactivation
Regedit tunning
etc

BUT I CAN   RDP this machine, interesting is  i cant ping too
0
Comment
Question by:apollo-13
  • 2
  • 2
5 Comments
 
LVL 6

Assisted Solution

by:wshark83
wshark83 earned 167 total points
ID: 37742817
what version of win xp is it? and is the "Allow Remote Assistance Connections to This Computer check box" ticked on the xp machine? have you added the Windows Remote Assistance to firewall exception?

how are you rdping..? ip address or machine name?

are the machine on a network?
0
 

Author Comment

by:apollo-13
ID: 37745750
-xp proffesional
-Allow Remote Assistance Connections to This Computer check box?--YES
-have you added the Windows Remote Assistance to firewall exception? --YES(I tried disable firewall too)
-how are you rdping..?--I CAN RDP
-ip address or machine name?-- I CAN PING BOTH IP AND NAME NOW.BUT STILL NOT WORKING REMOTEASSISTANCE
-are the machine on a network?--YES

Still cant ,where is the problem?
0
 
LVL 1

Assisted Solution

by:Leigh_Marsh
Leigh_Marsh earned 333 total points
ID: 37747837
How are you using RDP and ping? IP address or computer name? Also, are there any networking components that could be blocking certain network functions?

If you are using VPN software on the system, check to see if there is a network validation tool installed like Cisco NAC or a Deterministic Network Enhancer driver installed in the network settings portion of your network device. Sometimes disabling those type functions can restore certain network activity.

Verify proper DNS resolution via nslookup.

You can also download Dameware as a trial version and it can give you specific errors when you try to connect with the Mini Remote Control:

Dameware Trial Download Page

Basically, anything that can affect the network path.

Include any specific error messages that generate from any program or method of connection.

Thanks.
0
 

Author Comment

by:apollo-13
ID: 37752292
RDPused with IP and Computer Name and ping  too ,
nslook up comes out correct revers correct too.This mean is DNS is OK.
I dont know where is the Problem ,I start to believe Remoteassistance is not very trusted.
0
 
LVL 1

Accepted Solution

by:
Leigh_Marsh earned 333 total points
ID: 37752336
0

Featured Post

Enabling OSINT in Activity Based Intelligence

Activity based intelligence (ABI) requires access to all available sources of data. Recorded Future allows analysts to observe structured data on the open, deep, and dark web.

Join & Write a Comment

When we have a dead host and we lose all connections to the ESXi, and we need to find a way to move all VMs from that dead ESXi host.
Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum editing capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now