Solved

remoteassitance win 7

Posted on 2012-03-20
5
337 Views
Last Modified: 2012-03-28
I try remoteasistance connection to windows xp machine from win 7 machine.

I tried all possibility (googled too) But nothing helps:

firewall deactivation
Regedit tunning
etc

BUT I CAN   RDP this machine, interesting is  i cant ping too
0
Comment
Question by:apollo-13
  • 2
  • 2
5 Comments
 
LVL 6

Assisted Solution

by:wshark83
wshark83 earned 167 total points
ID: 37742817
what version of win xp is it? and is the "Allow Remote Assistance Connections to This Computer check box" ticked on the xp machine? have you added the Windows Remote Assistance to firewall exception?

how are you rdping..? ip address or machine name?

are the machine on a network?
0
 

Author Comment

by:apollo-13
ID: 37745750
-xp proffesional
-Allow Remote Assistance Connections to This Computer check box?--YES
-have you added the Windows Remote Assistance to firewall exception? --YES(I tried disable firewall too)
-how are you rdping..?--I CAN RDP
-ip address or machine name?-- I CAN PING BOTH IP AND NAME NOW.BUT STILL NOT WORKING REMOTEASSISTANCE
-are the machine on a network?--YES

Still cant ,where is the problem?
0
 
LVL 1

Assisted Solution

by:Leigh_Marsh
Leigh_Marsh earned 333 total points
ID: 37747837
How are you using RDP and ping? IP address or computer name? Also, are there any networking components that could be blocking certain network functions?

If you are using VPN software on the system, check to see if there is a network validation tool installed like Cisco NAC or a Deterministic Network Enhancer driver installed in the network settings portion of your network device. Sometimes disabling those type functions can restore certain network activity.

Verify proper DNS resolution via nslookup.

You can also download Dameware as a trial version and it can give you specific errors when you try to connect with the Mini Remote Control:

Dameware Trial Download Page

Basically, anything that can affect the network path.

Include any specific error messages that generate from any program or method of connection.

Thanks.
0
 

Author Comment

by:apollo-13
ID: 37752292
RDPused with IP and Computer Name and ping  too ,
nslook up comes out correct revers correct too.This mean is DNS is OK.
I dont know where is the Problem ,I start to believe Remoteassistance is not very trusted.
0
 
LVL 1

Accepted Solution

by:
Leigh_Marsh earned 333 total points
ID: 37752336
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

HOW TO: Install and Configure VMware vSphere Hypervisor 6.5 (ESXi 6.5), Step by Step Tutorial with screenshots. From Download, Checking Media, to Completed Installation.
In this article, I will show you HOW TO: Perform a Physical to Virtual (P2V) Conversion the easy way from a computer backup (image).
This tutorial will walk an individual through the steps necessary to enable the VMware\Hyper-V licensed feature of Backup Exec 2012. In addition, how to add a VMware server and configure a backup job. The first step is to acquire the necessary licen…
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now