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Problems with printers on Terminal Server setup (2008R2)

Posted on 2012-03-20
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Last Modified: 2012-05-05
Hi all,

We are having problems with our printers on our terminal servers, all of the printers are shared from a central server, and are applied in the TS sessions with a kix script.  All of the printers are installed using ADDPRINTERCONNECTION(\\PS1\Blah) lines, and the default printer is selected using If INGROUP (Printer X) / SETDEFAULTPRINTER (Blah) / EndIf for the various printers.

Recently users have been reporting that their default printers aren't correct, and sometimes printers are missing entirely!

We are using Server 2008R2 for the Terminal Servers and the AD servers, so I was thinking of moving over to using GPP if the kix script continues to misbehave.  Does anyone have any suggestions on what can be done?

Thanks
Dan
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Question by:tc_helpdesk
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Expert Comment

by:Joseph Moody
ID: 37742707
Move to GPP. It is a lot easier to manage overall and gives you a lot more granular control.
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Author Comment

by:tc_helpdesk
ID: 37742862
If we move over to GPP, what would be the best way to share all of the printers and then set a default based on the groups?
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Expert Comment

by:Joseph Moody
ID: 37743093
How is your OU structure set up?
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Author Comment

by:tc_helpdesk
ID: 37743188
Not brilliant with AD, or descriptions of AD structures, so have attached screenshot of AD Users and Groups.

All users are under <Domain>/TC/Users
All Groups : <Domain>/TC/Security Groups
OU.jpg
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Joseph Moody earned 500 total points
ID: 37743221
If all users are under one OU, it is easy to use GPP. Just create a GPO and link it to the TC/USERS OU. Then edit the GPO and add in user side group policy printer preferences. You can then use Item Level Targeting to determine who gets what printers (such as if a user is in a specific security group)

Here is an article on deploying as a TCP/IP printer.

http://claymoore.net/2009/02/04/deploying-tcpip-printers-with-group-policy-preferences
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Author Comment

by:tc_helpdesk
ID: 37743293
If I use targeting will all of the printers show, or just one that matches the security group?

I ask because users regularly travel from site-to-site and only having one printer based on their security group would cause more headaches than it solves...
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Expert Comment

by:Joseph Moody
ID: 37743309
Just the ones that match the targeting. You will probably want to set the printer to replace and to set remove when item no longer applies.
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