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End User Likes to Shop Online/Open Links from E-mails - Spyware/Malware

Posted on 2012-03-20
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Last Modified: 2013-11-22
Have one particular end user who, aside from being heistant to change, like to shop online and open links from her family abroad in e-mails.

As a result the desktop gets a fair amount of spyware/malware. There is a AV/anti-spyware (two levels) on there but apparently nothing is foolproof/100%.

Any suggestions on what to do here for a more permanent solution?
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Question by:RTM2007
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Thomas Zucker-Scharff earned 2000 total points
ID: 37742943
The user should have a link checker installed as well as be using Chrome.  I recommend Web Of Trust (mywot.com) for anything other than Firefox and linkextender for FF.  See my article with recommendations

http://www.experts-exchange.com/ITPro/IT_Administration/A_2389-A-policy-to-help-you-prevent-malware-infections.html
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