Solved

End User Likes to Shop Online/Open Links from E-mails - Spyware/Malware

Posted on 2012-03-20
1
571 Views
Last Modified: 2013-11-22
Have one particular end user who, aside from being heistant to change, like to shop online and open links from her family abroad in e-mails.

As a result the desktop gets a fair amount of spyware/malware. There is a AV/anti-spyware (two levels) on there but apparently nothing is foolproof/100%.

Any suggestions on what to do here for a more permanent solution?
0
Comment
Question by:RTM2007
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 28

Accepted Solution

by:
Thomas Zucker-Scharff earned 500 total points
ID: 37742943
The user should have a link checker installed as well as be using Chrome.  I recommend Web Of Trust (mywot.com) for anything other than Firefox and linkextender for FF.  See my article with recommendations

http://www.experts-exchange.com/ITPro/IT_Administration/A_2389-A-policy-to-help-you-prevent-malware-infections.html
0

Featured Post

Turn Insights Into Action

You’ve already invested in ITSM tools, chat applications, automation utilities, and more. Fortify these solutions with intelligent communications so you can drive business processes forward.

With xMatters, you'll never miss a beat.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you thought ransomware was bad, think again! Doxware has the potential to be even more damaging.
When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
This Micro Tutorial will teach you how to the overview of Microsoft Security Essentials. This is a free anti-virus software that guards your PC against viruses, spyware, worms, and other malicious software. This will be demonstrated using Windows…
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.

717 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question