Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Outlook meeting invites accepted on phone are an hour later than originally scheduled

Posted on 2012-03-20
6
Medium Priority
?
924 Views
Last Modified: 2014-11-12
Since DST started a couple of weeks ago, we have noticed an issue where an employee will send out meeting invites and if those invites are accepted from a phone, they will show up in Outlook an hour later than the scheduled time.  I've duplicated this issue from an iPhone and a Windows Phone 7 device.  The person sending the invites is using Outlook 2007.  When I go to accept the invite from either phone, there is a message in the email that says "The GMT offset above does not reflect daylight saving time adjustments."  If I accept the invitation in Outlook, the meeting is scheduled with the correct time.  This is only happening from users who have Outlook 2007.
0
Comment
Question by:bnob99
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
  • 2
6 Comments
 
LVL 16

Expert Comment

by:Raymond Peng
ID: 37743187
Did you verify if you have the latest office and windows updates and service packs?  You will need to have them recreate the meetings if updates were not installed.
0
 

Author Comment

by:bnob99
ID: 37743441
Yeah their PC had all available windows and office updates.
0
 
LVL 47

Accepted Solution

by:
apache09 earned 2000 total points
ID: 37744925
PC may have all the latest updates, but this symptom really appears as if some are missing the DST Updates itself

http://support.microsoft.com/gp/cp_dst

Need to check that all PCs have the latest DST update applied

There is no harm in applying it again, you would only get a msg saying that its already been applied

You will also need to make sure the DST update is installed on all the servers as well.
0
Visualize your virtual and backup environments

Create well-organized and polished visualizations of your virtual and backup environments when planning VMware vSphere, Microsoft Hyper-V or Veeam deployments. It helps you to gain better visibility and valuable business insights.

 
LVL 47

Expert Comment

by:apache09
ID: 37744938
The Iphone Device Should be automatically updated for DST, as this runs via a much larger Cellular System which is for the most part, always up to date.

If you phone is not updating may need to check the following

http://osxdaily.com/2011/11/05/yes-iphone-changes-automatically-for-daylight-savings-time/


however, i doubt this is the case
0
 
LVL 16

Expert Comment

by:Raymond Peng
ID: 37745004
It sounds like the settings on the phone is the issue.

On the iphone, go to settings > general > date / time can you toggle the time zone support on and off and see which one makes a difference.

I would have you check Outlook > calendar options > and make sure allow changes for DST is checked as well (but it seems to work for you already).
0
 

Author Closing Comment

by:bnob99
ID: 37758275
The issue was resolved by applying the DST patch listed below to the Exchange Server.

http://support.microsoft.com/kb/926666
0

Featured Post

Get your Disaster Recovery as a Service basics

Disaster Recovery as a Service is one go-to solution that revolutionizes DR planning. Implementing DRaaS could be an efficient process, easily accessible to non-DR experts. Learn about monitoring, testing, executing failovers and failbacks to ensure a "healthy" DR environment.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

We live in a world of interfaces like the one in the title picture. VBA also allows to use interfaces which offers a lot of possibilities. This article describes how to use interfaces in VBA and how to work around their bugs.
Are you looking for the options available for exporting EDB files to PST? You may be confused as they are different in different Exchange versions. Here, I will discuss some options available.
Excel styles will make formatting consistent and let you apply and change formatting faster. In this tutorial, you'll learn how to use Excel's built-in styles, how to modify styles, and how to create your own. You'll also learn how to use your custo…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

618 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question