Solved

Software Update keeps installing iTunes Producer in Mac OSX Lion

Posted on 2012-03-20
6
623 Views
Last Modified: 2012-08-14
Yesterday I upgraded a MacBook 4,1 to Mac OSX Lion for one of our users. Our standard practice after upgrading the OS is to run Software Update repeatedly until it says there are no more updates. In this case the last update Software Update finds is iTunes Producer 2.6.0. I tell it to install iTunes Producer and it says the update was installed successfully but when I run Software Update again, it says "New Software is available for your computer", and shows me iTunes Producer 2.6.0 again. I've run it now about 5 times. I've also restarted the MacBook. I've attached screen shots of both dialogs. I did not find any information in a Google search. Any ideas?

Thanks,
donander
iTunes-Producer-Installed-and-up.png
Found-Update-iTunes-Producer.png
0
Comment
Question by:donander
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 5

Expert Comment

by:EVeuger
ID: 37743057
I had the same issue, try to repair "apple software update" in Software, worked for me!
0
 

Author Comment

by:donander
ID: 37743083
Sorry, can you elaborate on how to do that?
Thanks
0
 
LVL 5

Expert Comment

by:EVeuger
ID: 37743094
Well, I had the issue in Windows and I don't know Mac, but in windows you go to configuration screen>software, look for "Apple software update" click on modify and then choose repair.
0
Use Case: Protecting a Hybrid Cloud Infrastructure

Microsoft Azure is rapidly becoming the norm in dynamic IT environments. This document describes the challenges that organizations face when protecting data in a hybrid cloud IT environment and presents a use case to demonstrate how Acronis Backup protects all data.

 

Accepted Solution

by:
donander earned 0 total points
ID: 37743512
It looks like this update was unintentionally published by Apple. The consensus is that it will stop appearing, hopefully today.

http://www.macrumors.com/2012/03/20/itunes-producer-2-6-appears-in-os-x-software-update/

Since I found the answer, I'd like to delete the question and refund the points. Is that ok with you?
0
 
LVL 5

Expert Comment

by:EVeuger
ID: 37745931
Absolutely, just give me 1 point for effort ;-)
0
 

Author Closing Comment

by:donander
ID: 37764950
One of my coworkers pointed me to this solution. EVeuger said to award him/her 1 point for effort but in the past a moderator told me points are not awarded for effort, only for solutions. Since EVeuger included a ;-) at the end of his/her comment maybe she/he was joking but I just wanted to mention this in case there is some policy I have not heard of to award 1 point for effort. Thanks, donander.
0

Featured Post

Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Deploystudio is a system which can be used to deploy OSX clients and servers within the small/medium or large business environments. The system is built ontop of the OSX Server NetBoot system and uses images & workflows as its core assets. Although …
Do you come here a lot? Are you lazy like me and don't want to go through the "trouble" of having to click your Dock's Safari icon and then having to click your Experts Exchange Favorites bookmark to get here? Well then this article is for you.
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
In this video, viewers will be given step by step instructions on adjusting mouse, pointer and cursor visibility in Microsoft Windows 10. The video seeks to educate those who are struggling with the new Windows 10 Graphical User Interface. Change Cu…

617 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question