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RWW not working since i changed ISP's

Posted on 2012-03-20
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Last Modified: 2012-03-23
Hi,

I am having an issue with RWW since I changed ISP's. Once I selected what public IP address I was going to use, I ran the CIEW wizard and just changed my web certificate address from my old public IP to the new IP. Now when I type in the new URL I don't even get the security certifcate. Not too sure what I should be looking for, any pointers would be most grateful. I have confirmed that the IP address I'm using is the same one that appears when I go to the URL whatismyip.com
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Question by:ggilgan
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6 Comments
 
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Expert Comment

by:chrisalis
ID: 37744026
Are you ports redirected to the server on the ( new?) router following your ISP change?

443 and  4125 - see

http://en.wikipedia.org/wiki/Microsoft_Remote_Web_Workplace
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Author Comment

by:ggilgan
ID: 37744190
Yes, i'm stilling using our existing ASA5510 and the access list has been updated as follows:

access-list outside_in extended permit tcp any host new IP eq 444
access-list outside_in extended permit tcp any host new IP eq pptp
access-list outside_in extended permit gre any host new IP
access-list outside_in extended permit tcp any host new IP eq https
access-list outside_in extended permit tcp any host new IPeq 4125
access-list outside_in extended permit tcp any host new IP eq smtp
access-list outside_in extended permit tcp any host new IP eq imap4
access-list outside_in extended permit udp any host new IPeq 143

static (inside,outside1) new IP 10.10.10.x netmask 255.255.255.255
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Expert Comment

by:chrisalis
ID: 37745998
I know this sounds silly, and you probably have, but have you checked that RWW is working Internally, using the server ip?
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Accepted Solution

by:
ggilgan earned 0 total points
ID: 37747713
I've requested that this question be deleted for the following reason:

I have found the solution, our Cisco engineer had not completed a command on the ASA which was preventing remote access
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LVL 5

Expert Comment

by:chrisalis
ID: 37747714
Port redirection was mentioned as a potential problem in my original reply and was discounted by the client, who has obviously revisited the area as part of their fault finding process.


I believe my post may have been at least partially responsible for this; it was, in the final analysis, the correct area to be addressing.
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