Solved

RWW not working since i changed ISP's

Posted on 2012-03-20
6
489 Views
Last Modified: 2012-03-23
Hi,

I am having an issue with RWW since I changed ISP's. Once I selected what public IP address I was going to use, I ran the CIEW wizard and just changed my web certificate address from my old public IP to the new IP. Now when I type in the new URL I don't even get the security certifcate. Not too sure what I should be looking for, any pointers would be most grateful. I have confirmed that the IP address I'm using is the same one that appears when I go to the URL whatismyip.com
0
Comment
Question by:ggilgan
  • 3
  • 2
6 Comments
 
LVL 5

Expert Comment

by:chrisalis
ID: 37744026
Are you ports redirected to the server on the ( new?) router following your ISP change?

443 and  4125 - see

http://en.wikipedia.org/wiki/Microsoft_Remote_Web_Workplace
0
 

Author Comment

by:ggilgan
ID: 37744190
Yes, i'm stilling using our existing ASA5510 and the access list has been updated as follows:

access-list outside_in extended permit tcp any host new IP eq 444
access-list outside_in extended permit tcp any host new IP eq pptp
access-list outside_in extended permit gre any host new IP
access-list outside_in extended permit tcp any host new IP eq https
access-list outside_in extended permit tcp any host new IPeq 4125
access-list outside_in extended permit tcp any host new IP eq smtp
access-list outside_in extended permit tcp any host new IP eq imap4
access-list outside_in extended permit udp any host new IPeq 143

static (inside,outside1) new IP 10.10.10.x netmask 255.255.255.255
0
 
LVL 5

Expert Comment

by:chrisalis
ID: 37745998
I know this sounds silly, and you probably have, but have you checked that RWW is working Internally, using the server ip?
0
 

Accepted Solution

by:
ggilgan earned 0 total points
ID: 37747713
I've requested that this question be deleted for the following reason:

I have found the solution, our Cisco engineer had not completed a command on the ASA which was preventing remote access
0
 
LVL 5

Expert Comment

by:chrisalis
ID: 37747714
Port redirection was mentioned as a potential problem in my original reply and was discounted by the client, who has obviously revisited the area as part of their fault finding process.


I believe my post may have been at least partially responsible for this; it was, in the final analysis, the correct area to be addressing.
0

Featured Post

Network it in WD Red

There's an industry-leading WD Red drive for every compatible NAS system to help fulfill your data storage needs. With drives up to 8TB, WD Red offers a wide array of solutions for customers looking to build the biggest, best-performing NAS storage solution.  

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Written by Glen Knight (demazter) as part of a series of how-to articles. Introduction One of the biggest consumers of disk space with Small Business Server 2008(SBS) is Windows Server Update Services, more affectionately known as WSUS. For t…
The articles for turning off the Client firewall policy on the internet are for SBS 2008 and don't really help for SBS 2011. They actually moved the Client firewall policy. In 2011, the client firewall policy has moved to the SBS computers conta…
This Micro Tutorial demonstrates using Microsoft Excel pivot tables, how to reverse engineer competitors' marketing strategies through backlinks.
Internet Business Fax to Email Made Easy - With  eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, f…

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

27 Experts available now in Live!

Get 1:1 Help Now