?
Solved

RWW not working since i changed ISP's

Posted on 2012-03-20
6
Medium Priority
?
508 Views
Last Modified: 2012-03-23
Hi,

I am having an issue with RWW since I changed ISP's. Once I selected what public IP address I was going to use, I ran the CIEW wizard and just changed my web certificate address from my old public IP to the new IP. Now when I type in the new URL I don't even get the security certifcate. Not too sure what I should be looking for, any pointers would be most grateful. I have confirmed that the IP address I'm using is the same one that appears when I go to the URL whatismyip.com
0
Comment
Question by:ggilgan
  • 3
  • 2
5 Comments
 
LVL 5

Expert Comment

by:chrisalis
ID: 37744026
Are you ports redirected to the server on the ( new?) router following your ISP change?

443 and  4125 - see

http://en.wikipedia.org/wiki/Microsoft_Remote_Web_Workplace
0
 

Author Comment

by:ggilgan
ID: 37744190
Yes, i'm stilling using our existing ASA5510 and the access list has been updated as follows:

access-list outside_in extended permit tcp any host new IP eq 444
access-list outside_in extended permit tcp any host new IP eq pptp
access-list outside_in extended permit gre any host new IP
access-list outside_in extended permit tcp any host new IP eq https
access-list outside_in extended permit tcp any host new IPeq 4125
access-list outside_in extended permit tcp any host new IP eq smtp
access-list outside_in extended permit tcp any host new IP eq imap4
access-list outside_in extended permit udp any host new IPeq 143

static (inside,outside1) new IP 10.10.10.x netmask 255.255.255.255
0
 
LVL 5

Expert Comment

by:chrisalis
ID: 37745998
I know this sounds silly, and you probably have, but have you checked that RWW is working Internally, using the server ip?
0
 

Accepted Solution

by:
ggilgan earned 0 total points
ID: 37747713
I've requested that this question be deleted for the following reason:

I have found the solution, our Cisco engineer had not completed a command on the ASA which was preventing remote access
0
 
LVL 5

Expert Comment

by:chrisalis
ID: 37747714
Port redirection was mentioned as a potential problem in my original reply and was discounted by the client, who has obviously revisited the area as part of their fault finding process.


I believe my post may have been at least partially responsible for this; it was, in the final analysis, the correct area to be addressing.
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

There are literally thousands of Exchange recovery applications out there. So how do you end up picking one that’s ideal for your business & purpose? By carefully scouting the product’s features, the benefits it offers you, & reading ample reviews f…
Disk errors can be the source of sundry problems for the Exchange server, the most common one being that the database fails to mount.
In response to a need for security and privacy, and to continue fostering an environment members can turn to for support, solutions, and education, Experts Exchange has created anonymous question capabilities. This new feature is available to our Pr…
Planning to migrate your EDB file(s) to a new or an existing Outlook PST file? This video will guide you how to convert EDB file(s) to PST. Besides this, it also describes, how one can easily search any item(s) from multiple folders or mailboxes…

600 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question