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Mails disapear after import from PST to Exchange trough outlook2010

Posted on 2012-03-20
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Last Modified: 2012-03-22
Hi Y'll
I was tasked to move a customer from a web based mail service to it's own in house exchange. I sat upp outlook2010 to connect to there ISP as an IMAP client. Prior the only used web based mail clients. After the 16 clients downloaded to there lokal pst files I diconnected. Changed the MX records an connected there Outlook2010 clients to the new SBS Exchange2010 installation. I imported the pst on each client through the import funktion in outlook since it was a farly limited amount of data. After the import mail's disapeared. Sometimes we just saw them disapear as through a filter other times we simply didn't see the in the folders. I've been looking for filters and rules and found that each folders has a kind of filter that seems to hide mails that come through an IMAP created pst file. After I deleted the filter/rule some mails reapeared.
But right now I stil short a bunch of emails.
Any ideas boy's and girls???
Rene Oslo
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Question by:aksessikt
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4 Comments
 
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Expert Comment

by:apache09
ID: 37744806
Check to see if cached exchange mode is on, if it is turn it off and restart outlook
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Author Comment

by:aksessikt
ID: 37746062
I tried but no differance. i checked in the trash can (again9 but no luck
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apache09 earned 500 total points
ID: 37749343
Hrm Okay

"After I deleted the filter/rule some mails reapeared."

Have a  look at Office then
Check and make sure Office 2010 SP1 is installed
http://support.microsoft.com/kb/2460049

make sure cached exchange mode is still off

Then close outlook and reopen using
Start>Run>Outlook.exe /cleanviews

Close and re-open again using
Start>Run>Outlook.exe /cleanrules

Just incase the mail is hiding in folders You could even try
Start>Run>Outlook.exe /resetfolders
Start>Run>Outlook.exe /resetnavpane
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Author Closing Comment

by:aksessikt
ID: 37751900
Didn't fiks it all but good enough.
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