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terminl services connection issues

Posted on 2012-03-20
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Last Modified: 2012-04-12
Server 2003 R2 spk2 client can not connect. The only message displayed is "terminl services manager is currently collecting information..." Advice??
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Question by:mporter44
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by:npinfotech
ID: 37744525
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mporter44 earned 0 total points
ID: 37820010
Issue solved, turned out to be a incompatible print driver. (NEW HP 6000 wireless officejet). After discovering the issue and removing the printer from the network and connecting it to the workstation via USB. (no HP software was never installed on the terminal server itself. Also note that at this point the printer was setup as a network printer and installed as standard TCP/IP port.) Even when the printer was re-connected to the Workstation via USB the issue continued. Every time the individual workstation with the HP printer would establish a terminal session the whole server would go hay-wire and start dropping all other terminal sessions. Remedy, I replaced the printer with a different model, installed the minimum print driver problem solved, the server has had absolutely no issues since and I just moved the HP 6000 to a workstation that does not connect via the terminal server.
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Author Closing Comment

by:mporter44
ID: 37836653
Issue solved, turned out to be a incompatible print driver. (NEW HP 6000 wireless officejet). After discovering the issue and removing the printer from the network and connecting it to the workstation via USB. (no HP software was ever installed on the terminal server itself. Also note that at this point the printer was setup as a network printer and installed as standard TCP/IP port.) Even when the printer was re-connected to the Workstation via USB the issue continued. Every time the individual workstation with the HP printer would establish a terminal session the whole server would go hay-wire and start dropping all other terminal sessions. Remedy, I replaced the printer with a different model, installed the minimum print driver problem solved, the server has had no issues since and I just moved the HP 6000 to a workstation that does not connect via the terminal server.
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