Folder sync using IMAP

Just setup Outlook 2010 (2 computers) and iPad to use IMAP instead of SMTP.  I created a test folder but it's not sync'ing/being created on the other computer or iPad.  Is there something I'm missing?

Thanks!
CraigSNYCAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

apache09Commented:
Depending on what service you are using for your Mail Account Check your Account settings

http://www.slipstick.com/addins/services/online-services-in-outlook/
0
Mac2010Commented:
IMAP instead of SMTP

These two protocols serve different purposes. Are you sure this is what you want to do?

I'm not the Outlook expert here; but you may want to check ActiveSync settings, public folder access rights, etc.

If IMAP is set up correctly, IMAP folders should replicate without any special action required from the user.

How are the various devices synchronised? Via the mail-server or something like iTunes?
0
CraigSNYCAuthor Commented:
The email is hosted by Web.com.

I'm sure IMAP is what is wanted.  

Synchronization is one of IMAPs big selling points.  Emails are saved on a server and all clients are sync'd from what's on the server.  (Whereas SMTP keeps a copy of the email local.)  

Thanks!
0
Big Business Goals? Which KPIs Will Help You

The most successful MSPs rely on metrics – known as key performance indicators (KPIs) – for making informed decisions that help their businesses thrive, rather than just survive. This eBook provides an overview of the most important KPIs used by top MSPs.

Mac2010Commented:
STMP is a sending-only protocol that works with both IMAP and POP3 configured mail clients.
I'm not so sure about the Outlook details. On an iPad, IMAP should be activated already, since it is the default option when you create a new mail account. Exchange should be IMAP by default too.

What type is the server, that you know of? Is it a general mail server or Exchange?
0
apache09Commented:
Have you check with Web.com Support to check their IMAP Settings are correct in outlook?

http://www.web.com/
0
CraigSNYCAuthor Commented:
Mac2010:
Sorry, left off the POP3 part.  I'm not using SMTP and POP because I wanted everything sync'd automatically.  

Actually, the iPad is sync'ing but the 2 systems are not.  

I noticed in Outlook you can "subscribing to an IMAP folder is an option.  The Outlook clients are seeing that the Test folder is on the server but it's not appearing when I subscribe to it.

I spoke to Web.com about their IMAP server's names.  That's all I've discussed with them so far.  

Not using an exchange server.  Just web.com's mail hosting.

Thanks!
0
CraigSNYCAuthor Commented:
Update:

I created a "test" folder on both Outlook clients.  Each client "sees" the test folder that was created on the other client.  (which i assume means it's being created on the server.) But, when I try to subscribe to the folder I can't click on the apply button.
0
CraigSNYCAuthor Commented:
Spoke with Web.com.  Useless.
0
CraigSNYCAuthor Commented:
Update!

There are 2 systems running Outlook 2010.  We'll call them System A and System B.

I created a test folder on System A and it is showing on System B.  However, the test folder created on System B is still not appearing on System A.

Thanks!
0
apache09Commented:
OKay so the issue sounds like its pretty much with System B's Ability to upload or refresh its changes to Web.com
0
CraigSNYCAuthor Commented:
Update!

GET READY FOR IT--the fix: right click on the email address of the Inbox.  NOT THE INBOX.  In the drop down there is an option: UPDATE FOLDER LIST.  

I kid  you not!
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Mac2010Commented:
So, are all devices synching now?

I'm not using SMTP and POP because I wanted everything sync'd automatically.  
I think that is good. Even if you use only one device, IMAP is useful. But some ISPs still use POP only.
0
CraigSNYCAuthor Commented:
Everything is now sync'ing.  

Such a stupid fix for the problem.  Why would Outlook not automatically update the folder list?!
0
apache09Commented:
Well I'll be.....

Good to hear, and good to know

Glad you got it sorted!
0
CraigSNYCAuthor Commented:
FYI: The poster answered the question.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Outlook

From novice to tech pro — start learning today.