[2 days left] What’s wrong with your cloud strategy? Learn why multicloud solutions matter with Nimble Storage.Register Now

x
?
Solved

Backup Exec 2010 and SBS 2011 Exchange Backup Delays / Stops

Posted on 2012-03-20
5
Medium Priority
?
1,126 Views
Last Modified: 2012-03-23
Hello Experts!

I have a customer with SBS 2011 and Backup Exec 2010 on the same box.

I have a problem with the Backup Exec - it starts the job backing up the Exchange 2010 Information Store which is around 50Gb. - This is pretty quick but as soon as it finishes the backup job seems to stop - the current progress of the job shows that the source is the MS Exchange Database and the current file is DLLs.

The job does not seem to error - just sits there doing nothing. Have left it for 8 hours and it doesn'd do anything so I have to restart the Backup Exec Services and the job then failes due to a service restart.

Any assistance you may have would be welcomed! I have other clients with SBS 2011 and Backup Exec 2010 and we do not have this problem at their sites. Both SBS and BE are patched to current levels.

Help!

Steve
0
Comment
Question by:Miserablegit
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 7

Expert Comment

by:denbosse
ID: 37747716
Have you checked the alerts?  Just make sure there are no alerts asking to remove media, etc.
Otherwise,  if there other  resources  being  backed  up in the same job, try changing resource order. Does the job still hang, does it hang at the same place, or somewhere  else in the job?
Otherwise  check  event logs for the end of the backup.
Also, check what happens  when you disable  GRT for Exchange.
0
 

Author Comment

by:Miserablegit
ID: 37750512
Thanks denbosse!
Nothing in the alerts as I have set the notifications for tape, etc.
Will try the resource order next to see if it makes a difference.
Tonight it seemed to go through the mailstore ok and the shadow components but stop at the system state backup.
I did have AOFO turned on and it seemed to get further but this may be coincidence as I graciously shut down Exchange last night and cleared the logs to see if this may have had an effect.
Will see what the resource order change does.
0
 

Author Comment

by:Miserablegit
ID: 37755094
OK! Changed resource order so my data server (Server 2003 member server) is backed up first and then the SBS Box.
The 2003 server is backed up fine - both data drives and system state - across the network, then the Exchange Information Store is done ok on the SBS box and then it seems to stop at the system state on the SBS box!
So the problem appears to be with something on my SBS box - have checked latest drivers used for SCSI card, etc.
Any ideas out there? Should I be looking at something VSS wise??
0
 
LVL 7

Accepted Solution

by:
denbosse earned 2000 total points
ID: 37756457
Is your version of Backup Exec 2010 the R3 version? R3 is the only version supporting SBS 2011.
Supportability problems often show during System State.
If it's a previous version, then just upgrade to R3.
0
 

Author Comment

by:Miserablegit
ID: 37759652
Of Course! As soon as I read it I realised I had used old media to install - Download of R3 and then liveupdate sorted it. Many Many thanks!!
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A Bare Metal Image backup allows for the restore of an entire system to a similar or dissimilar hardware. They are highly useful for migrations and disaster recovery. Bare Metal Image backups support Full and Incremental backups. Differential backup…
Microservice architecture adoption brings many advantages, but can add intricacy. Selecting the right orchestration tool is most important for business specific needs.
This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders. Click on Start and then select Computer to view the available drives on the se…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

656 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question