Odd problem, more Windows weirdness - as we have all come to expect.
I have a user who does remote desktop from home to a PC at the office. She wants to be able to print to her home printer, OK, should not be that difficult - it's called printer redirection. I selected printers in her RDP connection under local devices, home printer did not show up.
The work machine is Windows 7, the printer is HP deskjet 920c, looked on the Win 7 machine and there was no driver for that make/model. Fine, I will go the HP site and download and install it. Can't do that as HP says it is not avalable for download, they say it comes with Win 7, they say to connect USB cable and Windows will detect and install the driver. I cannot do that because I am configuring this for printer redirection.
OK, figured I would try to add a new printer and let Windows update bring in the new driver - clicked on Windows Update from add printer, waited a long time while it looked for new drivers, finally it returned an extensive lsit, the driver for the 920c WAS there - sadly (and I am not going into the details) I did not select it at that time, I cancelled and was going to come back to it. Now when I go back and retrace the previous steps I just get a message saying Windows cannot get a list of devices and to try later (see attached). I have tried later and repeatedly and get the same message. I try this from other machines in the same office and it builds the list.
I Googled this message but did not get any useful information - would like to know why Windows refuses to build a list of devices from Windows update.