Solved

email signature deleted

Posted on 2012-03-20
2
454 Views
Last Modified: 2012-03-26
when I start an email, my signature line comes up fine but when I hit send it deletes the picture.
0
Comment
Question by:xpressaccounts
2 Comments
 
LVL 4

Accepted Solution

by:
ltsweb earned 300 total points
ID: 37745121
Hi,
Do you still see the picture in the sent items folder or has the image been removed?

Did you create the image as a BMP or small JPG?  

Are you running any type of anti spam application on the desktop or on the server?  For example, a server based product such as Norton or MS Forefront could remove the attachment (i.e. your signature) upon sending.

Try creating a new signature using a very low res image and see if it is still blocked or removed upon sending.

If on the other hand you see it in sent items but not on the receipient's email, then it is likely blocked on their side.

Let me know if you are using anti-spam software on workstation or server and whether the image is removed from your sent items also.

Regards!
0
 
LVL 76

Assisted Solution

by:David Lee
David Lee earned 200 total points
ID: 37765077
Is the picture actually deleted, or does a red X appear where the picture ought to be?  If the latter, then the problem is that the picture is linked and the link location isn't accessible.  For example, the picture is on your local computer and the link doesn't work because your computer isn't accessible via the internet.
0

Featured Post

Gigs: Get Your Project Delivered by an Expert

Select from freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely and get projects done right.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

785 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question