Outlook 2010 keeps moving all of a user's emails in Inbox to the Deleted items folder
Outlook 2010 (running on Windows XP Service Pack 3) keeps moving all of a user's emails in Inbox to the Deleted items folder.
The email account is set up using POP3.
Whenever we move the deleted emails back into the Inbox, they will once again be deleted (one by one) and moved to the deleted items folder. I have watched this happen several times.
There are no Outlook rules at all, Outlook and the computer have been restarted several times, and I have repaired the Outlook installation, and have disabled the "Keep emails on the server for 10 days" option.
Outlook 2010 is installed and Word, Excel, and Power Point 2003 are being used on this computer.
Yet this issue still continues to occur.
What can I do to fix this issue?
The email account is set up using POP3.
Whenever we move the deleted emails back into the Inbox, they will once again be deleted (one by one) and moved to the deleted items folder. I have watched this happen several times.
There are no Outlook rules at all, Outlook and the computer have been restarted several times, and I have repaired the Outlook installation, and have disabled the "Keep emails on the server for 10 days" option.
Outlook 2010 is installed and Word, Excel, and Power Point 2003 are being used on this computer.
Yet this issue still continues to occur.
What can I do to fix this issue?
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SOLUTION
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SOLUTION
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SOLUTION
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This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
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To access this solution, you must be a member of Experts Exchange.
SOLUTION
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ASKER
Yes, only one user is using this account.
No one else has access to this user's Outlook email account.
This account is also being synced to an iPhone and an IPad but was working fine for the last year with all of these other devices connected (until two days ago when this issue started).
The account uses POP3.
No one else has access to this user's Outlook email account.
This account is also being synced to an iPhone and an IPad but was working fine for the last year with all of these other devices connected (until two days ago when this issue started).
The account uses POP3.
SOLUTION
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To access this solution, you must be a member of Experts Exchange.
ASKER
Resolved the issue by replacing the user's wireless keyboard with a wired keyboard.
ASKER
Does anyone else know what else I can do to fix this?