SBS 2011 Essentials Can't load server desktop

When I remote into and connect with the SBS 2011 server, the dashboard comes up. How can I view the server's desktop so I can check up on Sym Endpoint and other programs loaded?
TILLSANDAsked:
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Cliff GaliherCommented:
It sounds like you are coming in via remote web access, correct?
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TILLSANDAuthor Commented:
Yes.
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Cliff GaliherCommented:
Then yes, the default configuration is to load the dashboard as a remoteapp (remoteapps are a pn RDS feather in windows server 2008 R2).

The idea is that you usually don't want to do any advanced administration remotely, and if you are on-premises, you can simply RDP to the server directly without going through RWA. There is logic to this as RWA relies heavily on IIS and many administrative tasks will cause IIS to reset, kicking you off mid-task. So I caution against doing administration heavily via RWA.

Secondarily, with the dashboard add-in support, I do know it is MIcrosoft's hope that 3rd parties will write add-ins so you'll have little or no need to leave the dashboard, even to manage 3rd party apps on the server. Clearly we are not there yet though.

So here it is: on the dashboard, go to server settings (smaller button on the far right).
On the settings dialog box, select "remote web access" on the left navigation menu.
In the main panel, where it says "web site settings" click "customize"
Choose the "server connection options" tab

From there you can change the default behavior from the remoteapp to a full RDP session. But I again caution you that doing administrative tasks via RWA can have significant adverse effects. Do so sparingly.

-Cliff
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TILLSANDAuthor Commented:
You seem to be an expert professional with SBS 2011 Essentials. I installed this product to replace a Windows Server 2003 /R2. The law firm has 9 users. Thanks again and will heed your advice to use this minimally.
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