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Retail Ice Database export/migrate/move

Posted on 2012-03-20
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Last Modified: 2012-06-27
I have a customer who owns a store in Idaho and they use a product called "Ice Retail" that has a db called SQLBase.  It crashed on them saturday and I am trying to get it working for them.

I have the app re-installed (works ok as default) and I have a database from another store (works ok at the other store) that has most of the scanned codes then need for their POS.

Is anyone familiar with this app?  I need to get the POS codes from the other store to show up in the install for the store with the crashed app.

Kinda stuck here.

Any suggestions?
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Question by:Field Marshall Bob
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by:lcohan
lcohan earned 50 total points
ID: 37747334
http://www.retailsolutionsonline.com/product.mvc/CAM-Commerce-Retail-ICE-mdash-Free-POS-Softwa-0001

"Retail ICE is a true 32-bit Windows application. In addition, it uses a powerful SQL (Structured Query Language) database. The database is a true "client/server" design and is 100% open. It has been designed with a high degree of discipline which allows the end user to effectively access the data in the database through third-party programs using ODBC tools and standards."

and this means that you should be able to install (if you don't have already) SQL Express tools like SSMS -  management studio, then backup the good database and restore it over the bad corrupted one. Also I think you should be able to connect to the one that "crashed" to see what's happening on that server.
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Field Marshall Bob earned 0 total points
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lcohan - Thanks for the tip.  I thought SSMS was a M$ SQL tool only and never even considered it could connect to other SQL sources... like crystal or access or something.  Anyway, that didn't really pan out.

I ended up trying it on an XP machine and voila'!  Everything worked peachy from the start.

So . . . what's different on windows 7 for this vs. XP?  I tried run as admin with no luck.  I am going to close this question and reopen a new one with win7 v. xp as the gyst.

Thanks.
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by:Field Marshall Bob
ID: 37764993
Appreciate the response.
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