We have remote desktop servers on server 1&2. User gets timed out of one. How can user reconnect to same session again (routed via load balancer) ?

hi guys

We currently have two remote desktop servers. Server 1 and Server 2. People log on to those via a load balancer. At the moment, if a user has been directed to the Server 1, they will work and use the applications on there. When users leave their sessions idle for around one hour then they are disconnected that server. When they reconnect to the load balancer, it directs them to a different server (i.e. this time to Server 2) than they were on originally. So they have to start their application sessions all over again.

Is there a way that we can make changes to some settings, so that when users reconnect, that they are always redirected to the exact same server that they have been timed out of due to it being left idle?

Many thanks
Yashy
LVL 1
YashyAsked:
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Darius GhassemCommented:
What type of load balancer are you using?
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YashyAuthor Commented:
The thing is the load balancer is with our hosting provider. From what I recall it's a cisco box.

Do the changes have to be made on there? I thought it can be made on the actual windows server 2008 domain controllers or TS servers themselves?
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Darius GhassemCommented:
Yes changes will have to be made there since this device is the one directing clients to the servers. I believe on the LB you can set persistent which might be able to fix the problem but if it doesn't then you will need to go to LB vendor to  get recommendation from them
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Windows Server 2008

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