Solved

Microsoft word 2007 issue opening files.

Posted on 2012-03-21
2
360 Views
Last Modified: 2012-03-25
Screenshot after double clicking on word document from windows explorer.Hi,

I am having a very strange problem with "Microsoft Word 2007".

if I open a word document by running word first the going file open the document opens fine.

If however word is not running and i double click on the same document - Microsoft Word opens but does not open the document.

It just sits there with no document opened.

Even if I create a simple document save the file close word and double click on that word document same effect.

So it does not matter what document I try to open from explorer same effect.

Any ideas?

Version: Word 2007 12.0.6612.1000 SP3 (12.0.6607.1000) on Windows XP

Thanks,

Ward.
0
Comment
Question by:whorsfall
2 Comments
 
LVL 7

Expert Comment

by:shahzamm
Comment Utility
run word without addins word.exe /a & test.
try adding the file location in trusted sites under word options & test
uncheck procted view options in word options trusted center & test.
0
 
LVL 16

Accepted Solution

by:
l33tf0b earned 500 total points
Comment Utility
Have you checked if you have latest office updates / windows updates installed?

Can you replicate this for all users on this machine?  Quickest fix to blow up word would be to delete the reg keys here:

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word

Delete the entire Word folder, the next time the user starts up Word, it will reconfigure itself for first time usage.
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

Shortcuts in Word Just the other day I had a training for Microsoft and they wanted me to show how well the new Windows and Office behaved on a touch device, which by the way is great, but it was only then that I realized that using keyboard shortc…
Recently Microsoft released a brand new function called CONCAT. It's supposed to replace its predecessor CONCATENATE. But how does it work? And what's new? In this article, we take a closer look at all of this - we even included an exercise file for…
The view will learn how to download and install SIMTOOLS and FORMLIST into Excel, how to use SIMTOOLS to generate a Monte Carlo simulation of 30 sales calls, and how to calculate the conditional probability based on the results of the Monte Carlo …
The viewer will learn how to use a discrete random variable to simulate the return on an investment over a period of years, create a Monte Carlo simulation using the discrete random variable, and create a graph to represent the possible returns over…

763 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

8 Experts available now in Live!

Get 1:1 Help Now