Poor enterprise laptop performance (Any Tips?)

Our laptop users are have a productivity rendering experience everyday as they work on their laptop. They have been putting up with it and they are quite used to it as days go by, but I was just curious what other companies configurations look like or what we might be doing wrong? A few traits:

-We are a mixed Novell/AD environment
-We are a mixed 2003/2008 server environment (2003 domain/forest functional level)
-We use folder redirection (User Desktop, My Documents) for our laptop users
-We use roaming profiles for our laptop users and VDI users
-We use PGP Whole Disk Encryption on ALL of our enterprise laptops
-We use Vipre Enterprise Virus Protection/Firewall on all enterprise computers/VDI
-We have not yet implemented Wireless, so all of our laptops still use ethernet

A few things we have tried to make the experience a little better:
-Changing the network provider order to "Microsoft Windows Network, Microsoft Terminal Services, NetWare Services, VMWare View SSO Nework Provider, Web Client Network", which made our Office applications not take a long time to respond and finally come up. +1
-Toggle UNC Path Filter On/Off through Novell Client Properties with no visible gain. +0
-Changing firewall settings (Vipre) +0


So I guess my question is, are their any known conflicts in our setup, a minor tweak that I am missing in Novell/AD, or a common setup that I am unaware of that should be used on ALL laptops? If any more key information is needed, please let me know.
NReeseAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

David-HowardCommented:
The only thing in your post that gives me pause is the Roaming profiles. In each environment that I've worked in where they were implemented roaming profiles did cause delays; especially where the profiles were large.
I've also found it better to map drives and printers vice using UNC paths.
0
NReeseAuthor Commented:
It seems that it might be these *.tmp files that hide inside the profile. Apparently, they are temp files created when a local to server profile connection fails. They are just as big as the ntuser.dat, so they really add to the time the user has to wait when logging in. We will have to find out how to write a script of some sort to delete them on the computer and the server share so that they are no longer part of the profile. I just found this:

http://support.microsoft.com/kb/328607

The profiles are most likely the problem for log in / log out time. But what about all around lag moving from and to applications, especially PGP WDE (which I didn't know was a resource intensive application when the disk is done being encrypted). What exactly does the 'pgpwflt' do in the provider order?
0
ChiefITCommented:
Yes, there is a problem with the configuration. You have a mixed Novell and Windows environment.

The client is confused. Does it belong to a Novell domain or a Windows domain.

It's my guess you have the client side IP stack with client for Microsoft Networks and Client for Netware...

I have seen problems with having both, and now you can see it too:

http://www.experts-exchange.com/Software/Server_Software/File_Servers/Active_Directory/Q_24084555.html
0
ChiefITCommented:
By the way:

SAMBA/CIFS shares/SMB or whatever you want to call file sharing is compatible with different environments. Just because you have a Novell file server, doesn't mean you need to be on a novell network. You can be a member of a Windows AD domain and access NFS shares, as well as SMB shares.

Check out what Microsoft and Netware worked out a while ago:
http://technet.microsoft.com/en-us/library/dd316407.aspx
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
NReeseAuthor Commented:
Thanks for all the information. There are a few things on that list that I wanted to give a try but was not sure if there would be an outcome. I will try to chisel our profiles to make them a bit smaller by getting rid of those temp files and see what else we can do with the info provided until we convert to 100% AD sometime in the near future.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Laptops Notebooks

From novice to tech pro — start learning today.