Solved

quickbooks 2012 installation issues

Posted on 2012-03-21
3
692 Views
Last Modified: 2012-03-23
Trying to install Quickbooks 2012 on a Windows XP SP3 all updates current.
It runs about 1/2 way and I get the following message
embed=file 561791]Error msgErr
I have done all three steps on Intuit site they suggest and even their fourth step which is to post on the Intuit community forum. I have gone the length to un-install all the NetFrame and re-install it and still get the error.
0
Comment
Question by:warsawtech
  • 2
3 Comments
 
LVL 93

Accepted Solution

by:
John Hurst earned 500 total points
ID: 37750719
QuickBooks 2012 will work on XP SP2 (tested), SP3 (tested) and Windows 7 Pro 64-bit (tested - my own computers).

In all cases, .NET Framework must be V4 for QuickBooks to install and run.

First, did you download QuickBooks or use a DVD they sent you?  Your installation media may be bad and that is a specific question you can ask Intuit.

Second, on the machine in question, start by running System File Checker (SFC /SCANNOW). Allow to complete and restart. Run again if there were errors. Then download and re-install SP3, make sure all .NET Framework updates for 3.5 and 4.0 are all there and updated.

Third, can you try another XP machine? You can readily uninstall QuickBooks.

If the issue is confined to this machine and the steps above do not work, you may need to re-install XP. I have always gotten QuickBooks to install on my various client machines.

.... Thinkpads_User
0
 
LVL 2

Author Closing Comment

by:warsawtech
ID: 37755670
Ran the SFC and no errors found, so tried to run QB again same error. However you mention about using the download prompted me to D/L QB and run it that way and it installed with no problems.

Thanks for the hint
0
 
LVL 93

Expert Comment

by:John Hurst
ID: 37756555
Thank you. Glad you got it working and I was pleased to assist. ... Thinkpads_User
0

Featured Post

DevOps Toolchain Recommendations

Read this Gartner Research Note and discover how your IT organization can automate and optimize DevOps processes using a toolchain architecture.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

By Linda Saltz Customized item descriptions from bills DO import into a customer invoice!   This is a wonderful tip for companies that want to use generic items like Hardware, Software, Mileage, Travel in their item list which helps keep the i…
You may need to view past transactions from previous QuickBooks files or other QuickBooks company files when:       1. you are working in another QuickBooks file       2. QuickBooks is closed QuickBooks users who would benefit from this artic…
This video shows how to use Hyena, from SystemTools Software, to bulk import 100 user accounts from an external text file. View in 1080p for best video quality.
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…

825 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question