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quickbooks 2012 installation issues

Posted on 2012-03-21
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Last Modified: 2012-03-23
Trying to install Quickbooks 2012 on a Windows XP SP3 all updates current.
It runs about 1/2 way and I get the following message
embed=file 561791]Error msgErr
I have done all three steps on Intuit site they suggest and even their fourth step which is to post on the Intuit community forum. I have gone the length to un-install all the NetFrame and re-install it and still get the error.
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Question by:warsawtech
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John Hurst earned 2000 total points
ID: 37750719
QuickBooks 2012 will work on XP SP2 (tested), SP3 (tested) and Windows 7 Pro 64-bit (tested - my own computers).

In all cases, .NET Framework must be V4 for QuickBooks to install and run.

First, did you download QuickBooks or use a DVD they sent you?  Your installation media may be bad and that is a specific question you can ask Intuit.

Second, on the machine in question, start by running System File Checker (SFC /SCANNOW). Allow to complete and restart. Run again if there were errors. Then download and re-install SP3, make sure all .NET Framework updates for 3.5 and 4.0 are all there and updated.

Third, can you try another XP machine? You can readily uninstall QuickBooks.

If the issue is confined to this machine and the steps above do not work, you may need to re-install XP. I have always gotten QuickBooks to install on my various client machines.

.... Thinkpads_User
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by:warsawtech
ID: 37755670
Ran the SFC and no errors found, so tried to run QB again same error. However you mention about using the download prompted me to D/L QB and run it that way and it installed with no problems.

Thanks for the hint
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Expert Comment

by:John Hurst
ID: 37756555
Thank you. Glad you got it working and I was pleased to assist. ... Thinkpads_User
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