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Citrix Colour Rate ( poor quality )

Posted on 2012-03-21
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Medium Priority
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Last Modified: 2012-04-16
Experts,

I have a user that connects to citrix using his living room TV via a pc.

Please see attached a screenshot of the poor quality of the image. Can this be changed in the settings ? He is using the latest version of Citrix Client.

Please advise.

Thank you in advance.
poor.png
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Question by:Auckland
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4 Comments
 
LVL 24

Expert Comment

by:Dirk Kotte
ID: 37748522
you can check the session-settings from xenApp Console / accessConsole while the session is active.
possible the video-card select a bad resolution while connected with the TV.
This settings are negotiated while creating the session and you should look to the result.
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Author Comment

by:Auckland
ID: 37751323
Hi Dkotte,

I can see that the session chooses 24bit True Colour. I cant see where to change this ?

thank you.
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LVL 24

Accepted Solution

by:
Dirk Kotte earned 1500 total points
ID: 37752374
Hi,
24Bit are OK. (with 32 Bit only the transparency feature are added in the future)
can you please take a look to the negoziated screen-resolution?
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Author Closing Comment

by:Auckland
ID: 37850565
changed screen res
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