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Outlook 2007 Catagories Disapearing

Posted on 2012-03-21
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Last Modified: 2012-04-03
I've recently had users complaining that outlook categories are disappearing on their own. Basically our users define custom color categories, but when they come in in the morning they are no longer there - even though they redefined them the prior day. I'm not sure whats causing this, though we have moved from exchange 2003 to an exchange 2010 environment recently.
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Question by:JaseCara
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apache09 earned 500 total points
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Make sure they are all on Office 2007 SP3
http://www.microsoft.com/download/en/details.aspx?id=27838


Then check to see if they are using cached exchange Mode,
If they are try turning it off.

Otherwise, As custom Categories are usually associated to their Profile
Im thinking these user may have romaing profiles

Check that their romain profiles are getting updated correctly
Alternatively turn off roaming profiles and test
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