Cisco Unity / Call Manager
Posted on 2012-03-21
I was wondering if someone can help resolve an issue for me
dealing with voice mail service.
When user presses messages on their cisco ip phone, they are
directed to an extension where it rings, and then is directed to
their mailbox prompt.
It used to be where the mailbox prompt was automatically
brought up as soon as the user pressed the messages button.
Can anyone help me with this issue. I'm not sure if it is a
Cisco Unity Connection or Cisco Call Manager problem.
Thank you in advance.