Remote session with Windows 7 disabled on one system

Hello, I admin a Windows Small Business Server 2003 and I have one user who cannot log into her desktop remotely who is on a windows 7 machine. The remote desktop had been working fine then she left her system without logging off and was kicked off by another user, since then she cannot connect to the desktop remotely. I've tried connecting as admin with no luck either. I've checked her remote settings and they are all correct and have not changed.  This issue seems to be isolated to just her machine as others are using remote desktop without problems. Thanks
John MahoneyAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Member_2_4839798Commented:
Could be a stale session on the server, try connecting to the server using TS manager and disconnect / logoff the user inquestion.

I hope this helps.

MC

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
marek1712Commented:
...or use qwinsta/rwinsta to remotely query and "kick" logged in (and possibly stale accounts, as mentioned by Michael) users.
What kind of error is she receiving?
John MahoneyAuthor Commented:
Thanks, I can't even use the remote desktop to connect from server to this system. The error I get is " Connectivity to the remote computer could not be established ensure that the remote computer is on and connected to the windows small business server network"

When I open up Terminal Services Manager I see my connection but nothing with the user name or computer name so there doesn't seem to be any remote sessions taking place. Is there a danger if I remove her system and rejoin it to the domain?

Thanks
John MahoneyAuthor Commented:
thanks
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Legacy OS

From novice to tech pro — start learning today.