install VMWare Player on Windows 7

Posted on 2012-03-21
Last Modified: 2012-03-26
I am continuing to get this error when installing VMware Player 4.02. on Win 7 Pro  64/bit

The MSI %temp%\vmware_1332345030\vmwarevmicisocket64.msi failed.

the number of course changes when I run again.  I have cleaned out my temp directory, I also moved my temp directory to c:\temp in the environment variables.  I have tried installing under another user name (all with admin rights) to no avail.  Please advise any suggestions.
Question by:Jimmy_MCSO
LVL 40

Assisted Solution

coolsport00 earned 100 total points
ID: 37748177
Do you have any other VMware products installed? Like, vSphere Client? VMware Workstation? etc? IF So...uninstall everything. Delete all VMware folders if the uninstall doesn't do so. Then, go into your host registry and delete, or at least rename the VMware references there, then retry the install.

LVL 118

Assisted Solution

by:Andrew Hancock (VMware vExpert / EE MVE)
Andrew Hancock (VMware vExpert / EE MVE) earned 100 total points
ID: 37748188
Disable ALL Anti-Virus.

Assisted Solution

Jimmy_MCSO earned 0 total points
ID: 37748236
No other VMware products installed, and I have disabled AV.
LVL 10

Assisted Solution

CSI-Windows_com earned 200 total points
ID: 37748325
Please follow the instructions in the below article and upload a verbose MSI log for that specific MSI.

The installation will likely generate serveral "MSI?????.LOG" files - it will be important to search for the .MSI name in the log to confirm it is the correctly log file.

Assisted Solution

Jimmy_MCSO earned 0 total points
ID: 37748373
The problem is that it deletes that that msi file when it fails
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LVL 10

Assisted Solution

CSI-Windows_com earned 200 total points
ID: 37748414
The logs will still be available in TEMP and since you already know the name of the MSI you can just search for the name inside any of the MSI logs that have time date stamps that indicate they were generated by your install attempt.

Author Comment

ID: 37748539
These are the 2 setup logs it left in the temp directory

Assisted Solution

Rammestein earned 100 total points
ID: 37749140

Accepted Solution

Jimmy_MCSO earned 0 total points
ID: 37749768
Ok I found a way around it.  When I installed VMworkstation.  That worked fine  Thanks for all your suggestions

Author Closing Comment

ID: 37764980
My own solution, was a work around to get this working.

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