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install VMWare Player on Windows 7

Posted on 2012-03-21
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Last Modified: 2012-03-26
I am continuing to get this error when installing VMware Player 4.02. on Win 7 Pro  64/bit

The MSI %temp%\vmware_1332345030\vmwarevmicisocket64.msi failed.

the number of course changes when I run again.  I have cleaned out my temp directory, I also moved my temp directory to c:\temp in the environment variables.  I have tried installing under another user name (all with admin rights) to no avail.  Please advise any suggestions.
vmware-error.gif
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Question by:Jimmy_MCSO
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10 Comments
 
LVL 40

Assisted Solution

by:coolsport00
coolsport00 earned 300 total points
ID: 37748177
Do you have any other VMware products installed? Like, vSphere Client? VMware Workstation? etc? IF So...uninstall everything. Delete all VMware folders if the uninstall doesn't do so. Then, go into your host registry and delete, or at least rename the VMware references there, then retry the install.

~coolsport00
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LVL 123

Assisted Solution

by:Andrew Hancock (VMware vExpert / EE MVE^2)
Andrew Hancock (VMware vExpert / EE MVE^2) earned 300 total points
ID: 37748188
Disable ALL Anti-Virus.
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Assisted Solution

by:Jimmy_MCSO
Jimmy_MCSO earned 0 total points
ID: 37748236
No other VMware products installed, and I have disabled AV.
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LVL 10

Assisted Solution

by:CSI-Windows_com
CSI-Windows_com earned 600 total points
ID: 37748325
Please follow the instructions in the below article and upload a verbose MSI log for that specific MSI.

The installation will likely generate serveral "MSI?????.LOG" files - it will be important to search for the .MSI name in the log to confirm it is the correctly log file.

http://www.experts-exchange.com/Programming/Installation/A_5177-Installation-Logging-How-To-Create-a-Verbose-Windows-Installer-Log-and-Submit-it-With-Your-Question-Including-MSIs-That-are-INSIDE-Setup-exes.html
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Assisted Solution

by:Jimmy_MCSO
Jimmy_MCSO earned 0 total points
ID: 37748373
The problem is that it deletes that that msi file when it fails
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LVL 10

Assisted Solution

by:CSI-Windows_com
CSI-Windows_com earned 600 total points
ID: 37748414
The logs will still be available in TEMP and since you already know the name of the MSI you can just search for the name inside any of the MSI logs that have time date stamps that indicate they were generated by your install attempt.
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Author Comment

by:Jimmy_MCSO
ID: 37748539
These are the 2 setup logs it left in the temp directory
vmsetup.20120321103141.log
vmsetup.20120321103141.vmwarevmc.log
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LVL 7

Assisted Solution

by:Rammestein
Rammestein earned 300 total points
ID: 37749140
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Accepted Solution

by:
Jimmy_MCSO earned 0 total points
ID: 37749768
Ok I found a way around it.  When I installed VMworkstation.  That worked fine  Thanks for all your suggestions
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Author Closing Comment

by:Jimmy_MCSO
ID: 37764980
My own solution, was a work around to get this working.
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