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Bootmgr is missing after office 2007 SP1 update

Posted on 2012-03-21
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Last Modified: 2014-03-17
So i finished building a server for my company and ran the office 2007 SP1 update from windows update. After downloading/installing the server it had asked me to restart. When booting up i now receive "Bootmgr is missing press ctrl+alt+del"

I have tried everything!

All the drives are in a RAID array with c: containing the system files.

I made sure the volume was active, did a system file checker, chkdsk, renamed the pending.xml file in c:\windows\winsxs, did bootrec /fixmbr.

When i did a sfc /scannow, i received an error stating that updates were pending which is why i deleted the pending.xml file.

any suggestions? took me a month to build out this server and would love to not build it out again!
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Question by:gomahoney
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Accepted Solution

by:
Geodash earned 2000 total points
ID: 37749528
Can you give us some details on the server? Is it R2?

Try booting with the original DVD and running a repair. Check out this article -

http://social.technet.microsoft.com/Forums/en-US/winserversetup/thread/cd3d665f-3d95-4617-946d-55d8c03448fe
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Author Comment

by:gomahoney
ID: 37749642
oops, it's a Windows 2008 R2 Server.

The repair option is no longer avaliable on the DVD itself. I did run
sfc /SCANNOW /OFFBOOTDIR=xx:\ /OFFWINDIR=xx:\windows
and also did startrep.exe but received the following error,

Problem Event Name : StartupRepairOffline
Problem Signature 01 : 6.1.7600.16385

It's never easy... Any other suggestions?
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Assisted Solution

by:Geodash
Geodash earned 2000 total points
ID: 37749663
0
Making Bulk Changes to Active Directory

Watch this video to see how easy it is to make mass changes to Active Directory from an external text file without using complicated scripts.

 

Author Comment

by:gomahoney
ID: 37749912
still nothing,

i did

•Boot from DVD, and enter the recovery command prompt
•Diskpart
•List Disks
•Select Disk 0
•List Partitions (look for small partition possibly around 100MB ususlly partition 1)
•Select Partition 1
•active
•exit
•reboot

and

1. Boot from your Windows Server 2008 R2 x64 DVD.
2. Repair
3. Command Prompt
4. rename c:\boot\BCD bcd.old
5. Bootrec /RebuildBcd
6. dispart
7. select disk 0
8. select partition 1 (the 100MB partition)
9. active
10. exit
11. reboot server and remove DVD

the boot folder did not exist on the C drive.

next?!
0
 

Assisted Solution

by:gomahoney
gomahoney earned 0 total points
ID: 37750037
Fixed!! but not sure how...

So i booted back into CMD from the windows 2008 R2 DVD and navigated to x:\sources\recovery then executed startrep.exe like i have always been doing and for some reason it worked this time. No sure why but it did!

Thanks for the tips!
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LVL 9

Expert Comment

by:Geodash
ID: 37750079
Hmmm...is the X drive the DVD Drive? Thats odd but Great News!
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Author Comment

by:gomahoney
ID: 37750082
x: drive is a copy of the dvd on the server
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