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Bootmgr is missing after office 2007 SP1 update

Posted on 2012-03-21
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Last Modified: 2014-03-17
So i finished building a server for my company and ran the office 2007 SP1 update from windows update. After downloading/installing the server it had asked me to restart. When booting up i now receive "Bootmgr is missing press ctrl+alt+del"

I have tried everything!

All the drives are in a RAID array with c: containing the system files.

I made sure the volume was active, did a system file checker, chkdsk, renamed the pending.xml file in c:\windows\winsxs, did bootrec /fixmbr.

When i did a sfc /scannow, i received an error stating that updates were pending which is why i deleted the pending.xml file.

any suggestions? took me a month to build out this server and would love to not build it out again!
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Question by:gomahoney
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Geodash earned 500 total points
ID: 37749528
Can you give us some details on the server? Is it R2?

Try booting with the original DVD and running a repair. Check out this article -

http://social.technet.microsoft.com/Forums/en-US/winserversetup/thread/cd3d665f-3d95-4617-946d-55d8c03448fe
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Author Comment

by:gomahoney
ID: 37749642
oops, it's a Windows 2008 R2 Server.

The repair option is no longer avaliable on the DVD itself. I did run
sfc /SCANNOW /OFFBOOTDIR=xx:\ /OFFWINDIR=xx:\windows
and also did startrep.exe but received the following error,

Problem Event Name : StartupRepairOffline
Problem Signature 01 : 6.1.7600.16385

It's never easy... Any other suggestions?
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by:Geodash
Geodash earned 500 total points
ID: 37749663
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Author Comment

by:gomahoney
ID: 37749912
still nothing,

i did

•Boot from DVD, and enter the recovery command prompt
•Diskpart
•List Disks
•Select Disk 0
•List Partitions (look for small partition possibly around 100MB ususlly partition 1)
•Select Partition 1
•active
•exit
•reboot

and

1. Boot from your Windows Server 2008 R2 x64 DVD.
2. Repair
3. Command Prompt
4. rename c:\boot\BCD bcd.old
5. Bootrec /RebuildBcd
6. dispart
7. select disk 0
8. select partition 1 (the 100MB partition)
9. active
10. exit
11. reboot server and remove DVD

the boot folder did not exist on the C drive.

next?!
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Assisted Solution

by:gomahoney
gomahoney earned 0 total points
ID: 37750037
Fixed!! but not sure how...

So i booted back into CMD from the windows 2008 R2 DVD and navigated to x:\sources\recovery then executed startrep.exe like i have always been doing and for some reason it worked this time. No sure why but it did!

Thanks for the tips!
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Expert Comment

by:Geodash
ID: 37750079
Hmmm...is the X drive the DVD Drive? Thats odd but Great News!
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Author Comment

by:gomahoney
ID: 37750082
x: drive is a copy of the dvd on the server
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