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VMware converted machine not getting IP address

Posted on 2012-03-21
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Last Modified: 2012-04-16
I have virtualize 3 of my servers via the standalone converter with no problem. For some reason I have one that will not obtain an IP via DHCP. If I configure it manually it looks good but cannot ping communicate etc:

I am using the VMware accelerated amd pcnet adapter with VMware tools.

Stumped please help, thanks!!!!
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Question by:zyanj
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Expert Comment

by:Neil Russell
ID: 37749208
delete the NIC from the vm config, save, edit and add a new NIC. Work 99 times out of 100
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LVL 118
ID: 37749226
check the nic is connected in VM settings.

Also remove all hidden devices.
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Author Comment

by:zyanj
ID: 37749230
where is the vm config located? I am only familiar with the edit settings tab.
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Author Comment

by:zyanj
ID: 37749241
I have removed all hidden devices and the old nick from the physical box per this thread.
http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1179
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LVL 118
ID: 37749245
Thats correct Edit Settings
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Expert Comment

by:Neil Russell
ID: 37749285
Also have you installed VMWare tools into the VM yet?
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Author Comment

by:zyanj
ID: 37749319
yes vm tools are installed as well see attached screenshots

screenshots
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Expert Comment

by:Neil Russell
ID: 37749348
I assume that you DHCP Pool has enough capacity for the connection?

Also I hate the use of "Flexible! Use VMXNet3 NIC
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Author Comment

by:zyanj
ID: 37749420
- dhcp pool has plenty available
- changed from flixible to VMXNet3

getting the same result?
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LVL 37

Expert Comment

by:Neil Russell
ID: 37749581
I assume that "VM Network" is the only or Correct network for the NIC to connect to?
You dont have multiple configured and your on the wrong one?
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Expert Comment

by:CarlosDominguez
ID: 37753038
What is the guest OS, version and edition?
What is the ESX version? Is it a cluster? Do you have several physical network cards in the host?
Could you send an screenshot of the host -> configuration -> networking -> virtual switch.
I have seen that your VM is "version 4". Can you try upgrading to version 7? Can you try selecting E1000 as network adapter in the settings of the VM? http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1001805
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Accepted Solution

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zyanj earned 0 total points
ID: 37832938
weirdest thing... the server had ISA client software on it. After the conversion I would uninstall the programs I no longer needed in my virtual enviornment, deleting the ISA client for some reason was causing the nic to act crazy.
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Author Closing Comment

by:zyanj
ID: 37850312
it worked
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