I have a dell laptop e6400 with windows xp and latest patches. When I connect an external hard drive to any USB port on the laptop, xp recognizes the drive assigns and assigns a letter.
When I double click the drive letter xp freezes and I have to disconnect the hard drive and hard boot the laptop. I tried another external drive and get the same results. Sometimes the laptop freezes when I connect the USB external drive. I also connected a drive to the fire wire port and had the same issue. Both external drives operate fine on other computers with XP and windows 7. I tried uninstalling the USB drivers in device manager but still have the same results.
Does anyone have any suggestions.