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Transport Service in Exchange 2010 will not start - Poison Queue

Posted on 2012-03-21
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Last Modified: 2012-04-03
Hi,

After a SBS 2003 to 2011 migration, the Transport service starts and stops. The event logs refer to the Poison Queue having more than 2 messages. However in the services console the Transport service shows started, but when I open up the Queue Viewer in ESM, to deleted the messages in the Poison Queue, the queues do not load and a message pops up saying the Transport service is not running.
When I restart the services in the service console and refresh constantly the queue viewer, I see the four queues including the Poison queue that has 210 messages, then they go as the transport services stops.

As a result of this, port 25 is closed and no mail flow occurs.

Can anyone help?

-GNS
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Question by:ggntt
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Expert Comment

by:Shaik M. Sajid
ID: 37750215
When you do see the queue, you've got some work to do. You can't just resume processing of the entire queue. You can, however, process individual messages using the Resume-Message cmdlet. This cmdlet requires the message ID of the message you want to resume. The fastest way to find the ID is with a quick call to Get-Message with the -queue flag, like this:

 get-message -queue:Poison    

see the article

http://www.windowsitpro.com/article/services/handling-poison-messages-with-exchange-2007
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LVL 16

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by:Shaik M. Sajid
ID: 37750224
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ggntt earned 0 total points
ID: 37786070
Hi Shaiksaj

I came in one morning and the queue was there in ESM. I then saw the queue contained  public folders sync info from the migration. As the customer does no use Public folders, I emptied the queue and transport resumed.

Thanks for your help.

GNS
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Author Closing Comment

by:ggntt
ID: 37800089
Hi Shaiksaj

I came in one morning and the queue was there in ESM. I then saw the queue contained  public folders sync info from the migration. As the customer does no use Public folders, I emptied the queue and transport resumed.

Thanks for your help.

GNS
0

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