Transport Service in Exchange 2010 will not start - Poison Queue

Hi,

After a SBS 2003 to 2011 migration, the Transport service starts and stops. The event logs refer to the Poison Queue having more than 2 messages. However in the services console the Transport service shows started, but when I open up the Queue Viewer in ESM, to deleted the messages in the Poison Queue, the queues do not load and a message pops up saying the Transport service is not running.
When I restart the services in the service console and refresh constantly the queue viewer, I see the four queues including the Poison queue that has 210 messages, then they go as the transport services stops.

As a result of this, port 25 is closed and no mail flow occurs.

Can anyone help?

-GNS
ggnttAsked:
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ggnttAuthor Commented:
Hi Shaiksaj

I came in one morning and the queue was there in ESM. I then saw the queue contained  public folders sync info from the migration. As the customer does no use Public folders, I emptied the queue and transport resumed.

Thanks for your help.

GNS
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Sajid Shaik MSr. System AdminCommented:
When you do see the queue, you've got some work to do. You can't just resume processing of the entire queue. You can, however, process individual messages using the Resume-Message cmdlet. This cmdlet requires the message ID of the message you want to resume. The fastest way to find the ID is with a quick call to Get-Message with the -queue flag, like this:

 get-message -queue:Poison    

see the article

http://www.windowsitpro.com/article/services/handling-poison-messages-with-exchange-2007
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Sajid Shaik MSr. System AdminCommented:
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ggnttAuthor Commented:
Hi Shaiksaj

I came in one morning and the queue was there in ESM. I then saw the queue contained  public folders sync info from the migration. As the customer does no use Public folders, I emptied the queue and transport resumed.

Thanks for your help.

GNS
0
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