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Event 7001, Service Control Manager: Server service failed to start when  dependency service or group failed to start

Posted on 2012-03-21
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Last Modified: 2012-04-10
Computer w new Windows 7 pro install freezes several times a day. Seems to happen when when using internet explorer. After hard shutdown, on restart, works fine for an hour or so, then freezes again.  Each time event viewer says:

"Event 7001, Service Control Manager"
"The Computer Browser service depends on the Server service which failed to start because of the following error:
The dependency service or group failed to start "

Details Tab says:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
  <EventID Qualifiers="49152">7001</EventID>
  <Version>0</Version>
  <Level>2</Level>
  <Task>0</Task>
  <Opcode>0</Opcode>
  <Keywords>0x8080000000000000</Keywords>
  <TimeCreated SystemTime="2012-03-21T20:50:18.367200000Z" />
  <EventRecordID>8003</EventRecordID>
  <Correlation />
  <Execution ProcessID="528" ThreadID="1540" />
  <Channel>System</Channel>
  <Computer>Treehouse</Computer>
  <Security />
  </System>
- <EventData>
  <Data Name="param1">Computer Browser</Data>
  <Data Name="param2">Server</Data>
  <Data Name="param3">%%1068</Data>
  </EventData>
  </Event>

I really need help with this. Until today did not even know I had a Service Control Manager. Hope I have at least selected the correct tags? Thanks. Olivia
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Question by:oliviajones
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4 Comments
 

Author Comment

by:oliviajones
ID: 37761298
No relief from either of these recs, but I understand a lot more about service manager. Are there more files that could help? From subsequent crashes I am begininning to think I have an AVG anti virus problem or a memory problem, so maybe I should close this out with thanks and post elsewhere?
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Accepted Solution

by:
jcimarron earned 2000 total points
ID: 37761326
oliviajones--Have you told us the version of IE?  If IE9 and you installed over IE8 you could try uninstalling IE 9.  That will automatically revert you to IE8.
http://windows.microsoft.com/en-US/windows7/how-do-i-install-or-uninstall-internet-explorer-9

If no help, certainly disable or uninstall AVG to determine if that is the problem.
And run Chkdsk.

If no help,
http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/how-to-fix-the-below-event-7001-errors/4bd76ca9-18b6-4ab7-a4c9-dc19a2ba918d

Outside chance
http://iefaq.info/index.php?action=artikel&;cat=42&id=133&artlang=en
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Author Closing Comment

by:oliviajones
ID: 37830334
sorry for delayed respnse. was away from pc,
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