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DNS Issue / question

Posted on 2012-03-21
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Last Modified: 2012-03-21
I had DNS for my domain hosted at Rackspace and the domain was parked at Network Solutions. I needed to update DNS and mistakenly logged in at Netsol and clicked "manage DNS".  Having noticed my error, I clicked out of the controlpanel, but it was too late, Netsol added their Name servers to my record. I realized this later when a netsol parked "coming soon page" was being displayed. I called netsol and they said just update the DNS to point to rackspace servers, so I did but my results are flaky now. It looks like the DNS has propgated and I can reach it on sprint network, but not my local cable provider. I'm wondering if there's something wrong with the SOA record? I need some expert advice on getting this sorted out. Thanks!
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Question by:Bang-O-Matic
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Expert Comment

by:ltsweb
ID: 37750650
Domains take time to replicate.  Make sure you do an ipconfig /flushdns from your workstation cmd prompt just in case you have the dns cached.

If you do an NSLOOKUP command, put in your domain and it should resolve.

Nslookup (from cmd prompt)
Server [enter a dns server like 8.8.8.8 (google)]
set type=A (or you can do MX)
[type in the domain or fqdn]

It should return the ip for what is in the rackspace dns.

Give it a try.
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Author Comment

by:Bang-O-Matic
ID: 37750775
Did the flushdns and tried nslookup like you suggested, it just says "can't find server address" for my domain and references a the cox dns server. I talked to a few friends in the area that have cox cable, as i do, and they are able to browse the site no problem. ??
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ltsweb earned 500 total points
ID: 37750783
Ok,

Did you modify your host file?  If not, try the nslookup and on the first prompt, type in

SERVER 8.8.8.8

then type in your domain that you are testing.

Did it resolve correctly?
.
If so, check your dns servers (ipconfig /all) and check your dns servers.

If so, try a reboot of your router/workstation -- it sounds like either you have your host file hard coded or the dns servers you are using are not updated yet.

If you don't feel like there is a security problem, post your dns servers from your ipconfig /all and the domain you are testing and I will check them from my location.

However, your ping [domain name] should match the results from your nslookup.

Regards!
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Author Comment

by:Bang-O-Matic
ID: 37750799
It did resolve correctly using google dns server, see below. Ping still wont resolve. you are welcome to test it on your end, and thanks for the help!

C:\Users\Ebay Buyer>nslookup
Default Server:  cdns2.cox.net
Address:  68.105.28.12

> server 8.8.8.8
Default Server:  google-public-dns-a.google.com
Address:  8.8.8.8

> fickling.com
Server:  google-public-dns-a.google.com
Address:  8.8.8.8

Non-authoritative answer:
Name:    fickling.com
Address:  66.252.233.91

>
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Author Comment

by:Bang-O-Matic
ID: 37750803
Also why would it say "non-authoritative answer" does that mean the soa is hosed?
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LVL 4

Expert Comment

by:ltsweb
ID: 37750819
If 66.252.233.91 is the correct address, I think you are in good shape.  It is likely the DNS servers that you are using have not updated your nameservers for your domain, thus reporting back "can't find."

My DNS servers are showing it .91.

So, if you need to use it tonight, either a) modify your host file or b) change your dns servers to point to another DNS server.

I would check in the morning and it should be updated.

You can also use: http://www.zoneedit.com/lookup.html if you are still concerned.

Regards!
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Author Closing Comment

by:Bang-O-Matic
ID: 37750843
Thanks for the help!
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LVL 4

Expert Comment

by:ltsweb
ID: 37750854
Your welcome!  Regards!
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