Remote uninstall

Posted on 2012-03-22
Last Modified: 2012-03-26
Hello All I have an application installed by MSI that fails to uninstall remotely when I use the installer MsiExec.exe /x{9F3EF5B5-6394-4F76-B61B-78E2D0EE8173}/norestart/quiet/l*v.

However when I employ appwiz.cpl (add/remove programs) it removes the product. What is the appwiz using to do this? Here is the uninstall reg entry:

Windows Registry Editor Version 5.00

"InstallLocation"="C:\\Program Files (x86)\\Infor Global Solutions\\Common\\LSAData\\"
"Publisher"="Macrovision Corporation"
"DisplayName"="VISUAL Enterprise 652"
Question by:jiggyfly
LVL 65

Accepted Solution

RobSampson earned 500 total points
ID: 37755779
Hi, I imported the hex string into my registry and this is the string it has:
MsiExec.exe /I{9F3EF5B5-6394-4F76-B61B-78E2D0EE8173}

so that's what it uses to install.

What happens when you run
MsiExec.exe /x {9F3EF5B5-6394-4F76-B61B-78E2D0EE8173}

without the quiet switch?  Does it work?

LVL 77

Expert Comment

ID: 37760621
Not clear whether you have spaces between the items.

When you say remotely, are you using something like psexec?
Or are you setting a GPO to uninstall?
Msiexec is using a GUI to run unless silent, quite mode is set.

Do you have an option to use a GPO startup script to perform the uninstall?

Author Closing Comment

ID: 37766054
Not sure why Rob but you were correct the switches were causing the problem. Oh the irony, I enabled logging to t-shoot and it caused the problem. I modified to include /qn for quiet no prompt uninstall. I am planning to remove using psexec.

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