Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

BSOD NTFS.SYS

Posted on 2012-03-22
6
Medium Priority
?
641 Views
Last Modified: 2016-11-23
Hi Friends

One of the users has a DELL PC running Windows XP PRO SP3. Antivirus is Trend Mirco. The user reported that he received a blue screen. Since the PC was slow, I decided to format and reinstall the OS. I used the recovery CD and formatted and reinstalled windows XP. When I was installing the drivers (Either Audio or Chipset - from the Vendor CD), the blue screen came up. I ran an windows update + SP3. After booting, I got a blue screen again.  I have taken the snap shot of the BSOD and attached the dmp files. Could you tell me if this is a hardware issue or a software which is running haywire.
Mini032212-02.dmp
Mini032212-01.dmp
2012-03-22-17.31.17.jpg
0
Comment
Question by:jimjoseph
4 Comments
 
LVL 28

Accepted Solution

by:
burrcm earned 672 total points
ID: 37755814
Faulty RAM is likely. Give memtest a run. Anything red means problems.

Chris B
0
 
LVL 88

Assisted Solution

by:rindi
rindi earned 664 total points
ID: 37755984
Run the HD manufacturer's diagnostic utility on the disk. Also, as above mentioned, test the RAM. Uses memtest86+ for that. You'll find all these tools on the UBCD:

http://ultimatebootcd.com
0
 
LVL 93

Assisted Solution

by:nobus
nobus earned 664 total points
ID: 37756154
since you did a clean install -  a software problem is very unlikely
i suggest also (after Ram test) to run the disk diag for your disk brand from the UBCD
if you download and boot from a live Knoppix cd fine, your hardware should be ok (different oS and drivers)  :  ftp://ftp.gwdg.de/pub/linux/knoppix/KNOPPIX_V6.7.0CD-2011-08-01-EN.iso
0
 
LVL 1

Author Comment

by:jimjoseph
ID: 37756337
It is the weekend here. Let me try on Sunday and revert
0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

For both online and offline retail, the cross-channel business is the most recent pattern in the B2C trade space.
This article provides a convenient collection of links to Microsoft provided Security Patches for operating systems that have reached their End of Life support cycle. Included operating systems covered by this article are Windows XP,  Windows Server…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
When cloud platforms entered the scene, users and companies jumped on board to take advantage of the many benefits, like the ability to work and connect with company information from various locations. What many didn't foresee was the increased risk…
Suggested Courses

782 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question