Solved

Issue with OWA and Outlook 2007 on new 2010 Exchange

Posted on 2012-03-22
8
1,679 Views
Last Modified: 2012-03-23
I'm having issue with Outlook 2007, it asks for credentials when stated.
 
This doesn’t affect Outlook 2003 and 2010 users.
On the OWA side, when going into anything under “Options” like shown in the picture. It pops a new page and prompts for credentials.  After credentials are supplied, I’m having “bad request” error. I also tried resetting IE. In this case it will not prompt me for credentials for the first time and load the page but clicking on anything within the page will pop the error: “The session has expired. Please sign in and try again”.
 
I’m running Exchange 2010, which was migrated from 2003 about 1 month ago.
I did reset EWS directory using EMS followed by iisreset/noforce and also tried to enable Anonymous Authentication on EWS without positive result. I have valid SAN certificate from Digicert which covers both internal and external FQDN. Auto-discover works fine. Tested using "Test E-mail AutoConfiguration" feature in Outlook.
 

 
Any advice will be greatly appreciated.
 
Thank you

PomaH
owa-options.jpg
0
Comment
Question by:pomah1
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 4
8 Comments
 
LVL 9

Expert Comment

by:Dan Arseneau
ID: 37754097
Sounds a like Autodiscover.  Outlook 2003 doesn't use it, Outlook 2010 is more forgiving.
0
 
LVL 1

Author Comment

by:pomah1
ID: 37754129
Test E-mail Autoconfiguration Log:
SNTP=user@company.com
Attempting URL https://mail1.company.internal/autodiscover/autodiscover.xml found throug SCP
Autodiscover to https://mail1.company.internal/autodiscover/autodiscover.xml starting
GetLastError=12044; httpStatus=0
GetLastError=12015; httpStatus=401
GetLastError=0 httpStatus=401
GetLastError=0 httpStatus=200
Autodicover to https://mail1.company.internal/autodiscover/autodiscover.xml succeeded (0x00000000)
0
 
LVL 9

Expert Comment

by:Dan Arseneau
ID: 37754175
Make sure IIS is set to ignore Client Certificates.
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 1

Author Comment

by:pomah1
ID: 37754244
Will this affect OWA in any way?
0
 
LVL 9

Expert Comment

by:Dan Arseneau
ID: 37754260
No.  By default, the setting should be "Ignore".
0
 
LVL 1

Author Comment

by:pomah1
ID: 37754275
I have set to "accept"
Is this needs to be done for"default website" or any particular vDir?
0
 
LVL 9

Accepted Solution

by:
Dan Arseneau earned 500 total points
ID: 37754290
You shouldn't have any issues setting it to ignore for the entire site unless there is some other component on the Exchange server that set it.  Then a iisreset /noforce will be in order.

Edit: Please check the RpcWithCert site.  It should be set to Required but that's it.
0
 
LVL 1

Author Comment

by:pomah1
ID: 37759201
Thank you,

that took care of Outlook 2007 prompts for credentials. But issue with OWA where Options page wouldn't load still exists.



Pomah
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
active directory, exhange 12 61
Exchange Certification Training 5 58
Office 365:  Hybrid without everyone DirSync 5 64
Bulk export PST files in MS Exchange 2016 2 72
Issue: One Windows 2008 R2 64bit server on the network unable to connect to a buffalo Device (Linkstation) with firmware version 1.56. There are a total of four servers on the network this being one of them. Troubleshooting Steps: Connect via h…
In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

737 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question