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Save PDF attachment in Outlook

Posted on 2012-03-22
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Last Modified: 2013-02-28
When user tries to save a pdf attachment in Outlook 2003, the error message that the file is in use appears.
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Question by:JPhillips01
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6 Comments
 
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Expert Comment

by:apache09
ID: 37754498
Try using save as, save it to the desktop
When saving change the name of the attachement
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by:andrewmcc
ID: 37756543
By default Outlook (if opening a file) it defaults to a temporary file path within the user profile.
To test this, open the file directly, then goto file save as, and check the path before hitting save.  Save to your documents folder etc.
More likely than not, it will be the local temporary internet files folder....
I'd check that you don't an older version of Adobe Acrobat installed, as this sometimes can cause issues.
Check via task manager, for any acrd.exe active processes in the background, especially if you don't have Adobe Acrobat reader active and open.
Then file save as to the desired location if issues persist.
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Accepted Solution

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JPhillips01 earned 0 total points
ID: 37756765
The fix for this problem was to turn off Enable Protected Mode at startup in the Adobe Reader.  This problem has been solved.
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LVL 47

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by:apache09
ID: 37763316
Good deal, gald you got it sorted
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