Solved

Save PDF attachment in Outlook

Posted on 2012-03-22
6
210 Views
Last Modified: 2013-02-28
When user tries to save a pdf attachment in Outlook 2003, the error message that the file is in use appears.
0
Comment
Question by:JPhillips01
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
6 Comments
 
LVL 47

Expert Comment

by:apache09
ID: 37754498
Try using save as, save it to the desktop
When saving change the name of the attachement
0
 
LVL 5

Expert Comment

by:andrewmcc
ID: 37756543
By default Outlook (if opening a file) it defaults to a temporary file path within the user profile.
To test this, open the file directly, then goto file save as, and check the path before hitting save.  Save to your documents folder etc.
More likely than not, it will be the local temporary internet files folder....
I'd check that you don't an older version of Adobe Acrobat installed, as this sometimes can cause issues.
Check via task manager, for any acrd.exe active processes in the background, especially if you don't have Adobe Acrobat reader active and open.
Then file save as to the desired location if issues persist.
0
 

Accepted Solution

by:
JPhillips01 earned 0 total points
ID: 37756765
The fix for this problem was to turn off Enable Protected Mode at startup in the Adobe Reader.  This problem has been solved.
0
 
LVL 47

Expert Comment

by:apache09
ID: 37763316
Good deal, gald you got it sorted
0

Featured Post

Online Training Solution

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action. Forget about retraining and skyrocket knowledge retention rates.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Find out what you should include to make the best professional email signature for your organization.
In this article I discuss my selections of the Top Four free Outlook OST File Viewers available. Open, view and read even damaged OST files by using these tools. They all provide a clear preview of all data such as emails, notes, tasks, calendars, e…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…

617 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question