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  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 213
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Save PDF attachment in Outlook

When user tries to save a pdf attachment in Outlook 2003, the error message that the file is in use appears.
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JPhillips01
Asked:
JPhillips01
  • 2
1 Solution
 
apache09Commented:
Try using save as, save it to the desktop
When saving change the name of the attachement
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andrewmccCommented:
By default Outlook (if opening a file) it defaults to a temporary file path within the user profile.
To test this, open the file directly, then goto file save as, and check the path before hitting save.  Save to your documents folder etc.
More likely than not, it will be the local temporary internet files folder....
I'd check that you don't an older version of Adobe Acrobat installed, as this sometimes can cause issues.
Check via task manager, for any acrd.exe active processes in the background, especially if you don't have Adobe Acrobat reader active and open.
Then file save as to the desired location if issues persist.
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JPhillips01Author Commented:
The fix for this problem was to turn off Enable Protected Mode at startup in the Adobe Reader.  This problem has been solved.
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apache09Commented:
Good deal, gald you got it sorted
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