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Meeting request send a copy to a removed user.

Posted on 2012-03-22
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Last Modified: 2013-02-28
Hi everyone,

I have a tricky one issue.

My customer deleted a user + mailbox called Martine Gosselin. (Exchange 2010)

This user had a delivery option/forward mail to another user configured. This setting wasn't removed prior to the user deletion.

So far quite simple, BUT whenever the president of this company send a meeting request to any internal employee. When they actually accept the request they automatically receive the error message attached to this post. The president receive the confirmation tough.

So I'm biting my tongue trying to find which parameters is messed up XD.

I tested with other account and there is no problem at all. Only him sending a meeting request create the issue. When we actually send/reply an email to him everything is fine.

So... Help please :) I could recreate the user/mailbox and that would fix it.tough this is not an option.

I looked at the calendar permission and there is no "SID" or dead user no where.

Regards,

Mathieu
delivery-failure-report.txt
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Question by:Calinour
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apache09 earned 2000 total points
ID: 37754620
I(f the user was deleted from AD or Exchange
Any forwarding on the AD Account would have been deleted with it

What I think is happening here is that the President must still have the user set as a delegate, or they have a ghost delegate

GO to the presidents PC
Open Outlook
GO into FIle>Account Settings>Deleagtes
First look to see if this user is listed.
If they are simply delete them

You may see a string of numbers/chracters here as well
If you simply delete it.


Now the trickly part is when you see noone listed
Or other users listed but not this particular one

Cases like this are reffered to as a ghost delegate.

To remove them, note all current delegates, and their settings
Delete all of them
Clsoe and reopen outlook
RE-add them as they were

If there is noone listed
Add Anyone, with any settings
Close and re-open outlook
Go back to delegates and delete this person

Both of the above will delete and re-create the users delegate cache
re-synching with AD/Exchange

SHould no longer have the issue after that
0
 

Author Comment

by:Calinour
ID: 37767767
Ill will give this a try! As soon as I can connect on his pc!

Thanks,
0
 

Author Comment

by:Calinour
ID: 37805649
I understand.

My apologize.

I am still awaiting my customer to give this a try!

Regards,
0

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