Solved

Issue with sharing a whiteboard in Lync and certificate issue with webcon01

Posted on 2012-03-22
4
1,248 Views
Last Modified: 2012-04-16
Some of our users are having issues seeing someone's shared whiteboard.  It boots them out and they get the following in their uccapilog.   Ultimately imo I think it is due to when we go to webcon01.domain.org, it has a certificate error.  I believe this is due to the webcon01.domain.org name not being the SAN part of the certificate.    If we get a new certificate, how can we apply it to the webcon01.domain.org url?    

<reportError xmlns="http://schemas.microsoft.com/2006/09/sip/error-reporting"><error toUri="sip:matt.har@domain.org;gruu;opaque=app:conf:focus:id:YQ7BJK4C" callId="b7fc7ce43b00481192c01f1cc297e11d" fromTag="33dcf229c8" toTag="A1150080" requestType="" contentType="" responseCode="0"><diagHeader>54007;reason="The certificate presented by the Web Conferencing Server or Proxy could not be validated.";ClientType=Lync;Build=4.0.7577.4061;Branch=lcs_se_w14_main;ContentMCU="sip:Matt.Har@fakedomain.org;gruu;opaque=app:conf:data-conf:id:YQ7BJK4C";ConferenceUri="sip:matt.har@domain.org;gruu;opaque=app:conf:focus:id:YQ7BJK4C";ServerFQDN="webcon01.domain.org";ServerPort="443";ConnectionMethod="DataProxy";ServerIPAddress="10.130.6.155";ClientIPAddress="10.140.13.187";ConnectionType="Wired";InitializationFailedInfo="Exception while probing server: placeware::InvalidCertificateException: InitializeSecurityContext returned SEC_E_UNTRUSTED_ROOT (e:\lcssource\se\w14\main\dev\client\application\conversations\psom\kernel\sslsocket.cpp: placeware::SslSocket::connectInternal(), 548)"</diagHeader><progressReports/></error></reportError>
0
Comment
Question by:PoorNonProfit
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 9

Expert Comment

by:Dan Arseneau
ID: 37754446
Topology wizard takes care of most certificate SAN entries that are required based on the topology you built.  webcon01.domain.org needs to be in as a SAN entry if it is a Simple URL.
0
 

Author Comment

by:PoorNonProfit
ID: 37754528
Well, looking at the server, I see multiple certificates (looks like someone might of got cert happy).  One of them has webcon01 as a SAN entry and another cert does not.   When I go to https://webcon01.domain.org and download the cert, it is pointing to the cert without the webcon01 SAN entry.    How can I get it to point to the correct cert.

Thanks
0
 

Accepted Solution

by:
PoorNonProfit earned 0 total points
ID: 37832324
This issue has been resolved.  It was a certificate issue on the local computer.   I deleted it and added one from a working machine.  That fixed the issue.
0
 

Author Closing Comment

by:PoorNonProfit
ID: 37850287
I am accepting my solution as it is the correct solution and no one else hinted towards a similar resolution.
0

Featured Post

Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Issue: One Windows 2008 R2 64bit server on the network unable to connect to a buffalo Device (Linkstation) with firmware version 1.56. There are a total of four servers on the network this being one of them. Troubleshooting Steps: Connect via h…
Many companies are making the switch from Microsoft to Google Apps (https://www.google.com/work/apps/business/). Use this article to learn more about what Google Apps has to offer and to help if you’re planning on migrating to Google Apps. It is …
The viewer will learn how to create two correlated normally distributed random variables in Excel, use a normal distribution to simulate the return on different levels of investment in each of the two funds over a period of ten years, and, create a …
Michael from AdRem Software outlines event notifications and Automatic Corrective Actions in network monitoring. Automatic Corrective Actions are scripts, which can automatically run upon discovery of a certain undesirable condition in your network.…

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question