• Status: Solved
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Issue with sharing a whiteboard in Lync and certificate issue with webcon01

Some of our users are having issues seeing someone's shared whiteboard.  It boots them out and they get the following in their uccapilog.   Ultimately imo I think it is due to when we go to webcon01.domain.org, it has a certificate error.  I believe this is due to the webcon01.domain.org name not being the SAN part of the certificate.    If we get a new certificate, how can we apply it to the webcon01.domain.org url?    

<reportError xmlns="http://schemas.microsoft.com/2006/09/sip/error-reporting"><error toUri="sip:matt.har@domain.org;gruu;opaque=app:conf:focus:id:YQ7BJK4C" callId="b7fc7ce43b00481192c01f1cc297e11d" fromTag="33dcf229c8" toTag="A1150080" requestType="" contentType="" responseCode="0"><diagHeader>54007;reason="The certificate presented by the Web Conferencing Server or Proxy could not be validated.";ClientType=Lync;Build=4.0.7577.4061;Branch=lcs_se_w14_main;ContentMCU="sip:Matt.Har@fakedomain.org;gruu;opaque=app:conf:data-conf:id:YQ7BJK4C";ConferenceUri="sip:matt.har@domain.org;gruu;opaque=app:conf:focus:id:YQ7BJK4C";ServerFQDN="webcon01.domain.org";ServerPort="443";ConnectionMethod="DataProxy";ServerIPAddress="10.130.6.155";ClientIPAddress="10.140.13.187";ConnectionType="Wired";InitializationFailedInfo="Exception while probing server: placeware::InvalidCertificateException: InitializeSecurityContext returned SEC_E_UNTRUSTED_ROOT (e:\lcssource\se\w14\main\dev\client\application\conversations\psom\kernel\sslsocket.cpp: placeware::SslSocket::connectInternal(), 548)"</diagHeader><progressReports/></error></reportError>
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PoorNonProfit
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PoorNonProfit
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1 Solution
 
Dan ArseneauCommented:
Topology wizard takes care of most certificate SAN entries that are required based on the topology you built.  webcon01.domain.org needs to be in as a SAN entry if it is a Simple URL.
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PoorNonProfitAuthor Commented:
Well, looking at the server, I see multiple certificates (looks like someone might of got cert happy).  One of them has webcon01 as a SAN entry and another cert does not.   When I go to https://webcon01.domain.org and download the cert, it is pointing to the cert without the webcon01 SAN entry.    How can I get it to point to the correct cert.

Thanks
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PoorNonProfitAuthor Commented:
This issue has been resolved.  It was a certificate issue on the local computer.   I deleted it and added one from a working machine.  That fixed the issue.
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PoorNonProfitAuthor Commented:
I am accepting my solution as it is the correct solution and no one else hinted towards a similar resolution.
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